Accounts Receivable Manager

Cabinetworks Group, Inc.; Livonia (MI); On-site; USD 105,000 - 135,000; Full time

Job summary

Cabinetworks Group is seeking a dynamic leader to head the Customer Financial Services (CFS) team in Livonia, MI. You will oversee accounts receivable, credit evaluation, and collections to minimize bad debt and improve working capital, while partnering with sales, operations, logistics, and customer care to align credit strategies with growth.

The role requires 3+ years in AR/credit/collections and 3+ years of people leadership, with strong communication and analytical skills and expert

Qualifications

• Bachelor’s degree in Finance, Accounting, or related quantitative discipline.
• Minimum of 3 years of experience in accounts receivable, credit, or collections.
• Minimum of 3 years of experience managing or leading teams.
• Strong communication skills with diverse customer bases.
• Proficiency in Microsoft Office; expert in Excel and PowerPoint.
• Strong analytical and problem-solving skills with attention to detail.

Responsibilities

• Lead all aspects of A/R and credit management for new and existing Dealer and/or Retail customers.
• Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits accordingly.
• Monitor and prioritize collections activities using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO).
• Manage cash application processes.
• Administer order management controls for accounts outside of approved credit parameters.
• Develop customer‑specific operating procedures in collaboration with sales, management, and customer service to mitigate credit risk.
• Implement appropriate security agreements or personal guarantees when required to protect company assets.
• Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections.
• Provide credit and collection systems training and guidance to business partners and internal stakeholders.
• Manage and coach the Dealer and/or Retail CFS team, setting clear expectations and driving team performance, productivity, and development.

Skills

Communication skills

Analytical skills

Attention to detail

Education

Bachelor's degree in Finance/Accounting

Tools

Microsoft Office

Excel

PowerPoint

Job description

WHO WE ARE

At Cabinetworks Group, our shared purpose is to bring the kitchen to life. We design and manufacture the most comprehensive choice of kitchen cabinets in the country across our brands that include iconic leaders like KraftMaid®, Medallion® and Merillat®. We are America’s largest privately held cabinetmaker, a best-in-class team of over 6,000 employees across 20 locations, including 15 manufacturing facilities.

At Cabinetworks Group, our shared purpose is to build life into the kitchen — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. We’re America’s largest privately held cabinetmaker, a best-in-class team of nearly 6,000 employees in 17 locations, including 15 manufacturing facilities. We design and manufacture the most comprehensive choice of kitchen cabinets in the country through 15 brands, among them iconic leaders like KraftMaid®, Medallion® and Merillat®. It is our people who build the life into this company, fueling our growth mindset.

The salary range for this position is $105,000 - $135,000 annually

WHAT YOU WILL DO

Leads the Customer Financial Services (CFS) team, managing customer accounts receivable (A/R), credit evaluation, and collections processes to minimize bad debt risk and improve working capital performance. Partners cross-functionally with sales, operations, logistics, and customer care to develop credit strategies, manage customer risk, and support business growth while ensuring compliance with credit policies.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES

• Lead all aspects of A/R and credit management for new and existing Dealer and/or Retail customers
• Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits accordingly
• Monitor and prioritize collections activities using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO)
• Manage cash application processes
• Administer order management controls for accounts outside of approved credit parameters
• Develop customer‑specific operating procedures in collaboration with sales, management, and customer service to mitigate credit risk
• Implement appropriate security agreements or personal guarantees when required to protect company assets
• Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections
• Provide credit and collection systems training and guidance to business partners and internal stakeholders
• Manage and coach the Dealer and/or Retail CFS team, setting clear expectations and driving team performance, productivity, and development

ESSENTIAL QUALIFICATIONS AND SKILLS

• Bachelor’s degree in Finance, Accounting, or a related quantitative discipline
• Minimum of 3 years of experience in accounts receivable, credit, or collections
• Minimum of 3 years of experience managing or leading teams
• Strong communication skills, including experience working with diverse customer bases and cultures
• Proficient in Microsoft Office, with expert‑level skills in Excel and PowerPoint
• Strong analytical and problem‑solving skills with attention to detail