Headhunter | Staffing Specialist - Fortune 500
Key Responsibilities
- Manage key customer accounts, including timely collections, cash application, and deduction processing.
- Lead a team of Order to Cash analysts to improve customer experience and minimize disruptions.
- Manage offshore, onshore, or near-shore teams and establish new processes or working models.
- Act as a liaison between customers and internal teams (Operations, Sales, Customer Service) to ensure timely resolution of chargebacks/deductions.
- Support initiatives related to new payment terms and credit policies.
- Assist with audit requirements related to AR processes, including documentation.
- Analyze aged receivables and develop strategies to reduce them, implementing sustainable practices.
- Support monthly closing activities by providing relevant inputs on accruals in collaboration with accounting/controllership.
Basic Qualifications
- Bachelor’s Degree
- 4+ years of experience in Accounts Receivable, Customer Service, Order Management, or Accounting Operations