Accounts Receivable/Customer Service Representative

Synergy; Wisconsin; Hybrid; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

Short-term and long-term disability

401(k) with 6% match

Profit sharing

Company clothing annual allowance

Gas and LP discounts

Advancement opportunities

Continuous Training and Development

Relaxed Dress Code

Positive, upbeat work environment

Great team

Job summary

Synergy is seeking an administrative professional to handle customer requests, answer calls, greet visitors, process orders and manage payments. This role requires data entry accuracy, balance and reconciliation skills, and teamwork across departments.

The ideal candidate will have a high school diploma, 1+ years in customer service, and strong Excel/Office knowledge along with excellent communication skills. We welcome a supportive, fun work environment.

Qualifications

• High School Diploma required.
• 1+ years customer service experience required.
• Working knowledge of Microsoft Office with an emphasis on Microsoft Excel.
• Excellent customer relations, written and verbal communication skills.

Responsibilities

• Direct inbound calls and greet visitors/customers.
• Process orders, contracts and payments; data entry and record keeping.
• Balance, reconciling and reporting; handle customer inquiries.

Skills

Positive working environment

Numerical aptitude

Reliability

Team player

Problem solving

Education

High School Diploma

1+ years customer service

Tools

Microsoft Excel

Microsoft Office

Job description

Job Details

Job Location: Ridgeland Administrative Office - Ridgeland, WI 54763
Position Type: Full Time
Job Shift: Day
Join the Synergy Team!

Where Hard Work Meets Hometown Fun

What It Means to Work at Synergy

At Synergy, we believe work should feel like a community - and that community should be supportive and fun! As a locally owned cooperative, we take pride in supporting our employees, our customers, and the communities we serve. When you join our team, you'll find more than just a job; you'll find opportunity, growth, and people who genuinely care.

What You'll Be Doing

This role is responsible for processing internal and external customer requests efficiently and accurately. Position duties include directing inbound calls, greeting visitors/customers, processing orders, contracts and payments, data entry, balancing, reconciling, record keeping, problem solving, reporting, customer inquiry resolution and general clerical tasks. This position works with various divisions within the company and must be able to cross train as necessary to fulfill various department needs.

What You Can Expect from Us

• Competitive pay
• Medical, dental and vision insurance
• Company-paid life insurance, short-term, and long-term disability
• 401(k) with a 6% match!
• Profit sharing
• Company clothing annual allowance
• Gas and LP discounts
• Advancement opportunities
• Continuous Training and Development
• Relaxed Dress Code - yes, jeans are welcome!
• A relaxed, yet upbeat and fun work environment with great people

Skills That Will Help You Thrive in this Role

• Creating a positive working environment for your fellow team members
• Strong numeric aptitude and attention to detail
• Being reliable and on-time
• Being a motivated self-starter that is willing to work as a part of a team
• Doing what it takes to get the job done
• Being a trusted co-worker who always thinks of safety and security

What We Need From You

• High School Diploma required
• One+ years customer service experience required
• Working knowledge of Microsoft Office with an emphasis on Microsoft Excel
• Excellent customer relations, written and verbal communication skills

Bonus Points if You Have

• Two-year degree in accounting or other business-related field of study
• Two+ years of related office and/or accounting experience desired

Why You'll Love Working for a Co-Op!

When you work for a cooperative, you are part of something bigger than just a business - you're a part of a community. Synergy is locally owned and operated, which means every dollar and every decision helps strengthen the towns we call home. We believe in fun, honesty, safety, community, and investing in our people.

Here, you're not just an employee - you're a part of the Synergy community and the cooperative tradition that helps our rural communities thrive.

18 years minimum:

Applicants must be at least 18 years of age to be considered for this position. Synergy Cooperative is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Qualifications