Accounts Receivable Coordinator

Etna Shared Services; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Bonus program

Professional development

Collaborative environment

Multi-location exposure

Job summary

Etna Supply is seeking an Accounts Receivable Coordinator to join our accounting team in Grand Rapids, MI. This role processes payments, reconciles accounts, resolves discrepancies, and supports daily financial operations.

We offer competitive compensation with bonuses, professional development, and a collaborative work environment across multiple locations. The position reports to the Credit Manager and requires an associate degree with 1–3 years of related experience.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Working knowledge of accounts receivable principles and Microsoft Office.
• Strong attention to detail and ability to manage multiple priorities.
• Clear communication and customer-focused approach.
• Comfort working with numbers and basic calculations.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Post daily customer payments using cash application software, mail, and branches.
• Match payment and remittance information to improve automation.
• Research and resolve payment discrepancies including discounts and taxes.
• Collaborate with customers and internal teams to answer account questions.
• Reconcile daily branch cash drawers and petty cash.
• Prepare and deposit daily deposits; maintain receipts.
• Process deposits, refunds, and credit reference requests.
• Assist customers with billing questions and invoices.
• Maintain organized records and assist with special projects.

Skills

Associate degree

One to three years experience

Accounts receivable principles

Microsoft Office

Attention to detail

Communication skills

Problem solving

Numeracy/basic calculations

Driver's license

Education

Associate degree or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Coordinator

Regular Full-Time Grand Rapids, MI, US

Etna Supply is looking for an Accounts Receivable Coordinator to join our accounting team! In this role, you’ll process payments, reconcile accounts, resolve discrepancies, and help keep daily accounting operations running smoothly.

Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:

• Competitive compensation and benefits package, including quarterly bonuses!
• 5 different lines of business and 2 subsidiaries that provide company stability through diversification.
• Professional development opportunities to support your growth.
• A collaborative and inclusive work environment that values your contributions.
• The fun challenge of working in a fast-paced, multi-location, diverse business function environment.

Typical Responsibilities

These include the following and other duties may be assigned:

• Accurately post daily customer payments received through cash application software, mail, and branch locations.
• Match payment and remittance information to improve automated payment processing.
• Research and resolve payment discrepancies, including discounts, taxes, and short payments.
• Work with customers and internal teams to resolve account questions and provide positive customer experience.
• Reconcile daily branch cash drawers.
• Monitor, reconcile, and replenish petty cash.
• Prepare and take daily deposits to the bank and maintain deposit receipts.
• Process miscellaneous deposits, customer refunds, and credit reference requests.
• Assist customers with billing and shipping questions, invoice and credit memo copies, and statement concerns.
• Maintain organized records and assist with special projects as needed.

What You Bring

• An associate’s degree, one to three years of related experience or training, or an equivalent combination of education and experience.
• Working knowledge of accounts receivable principles and Microsoft Office.
• Strong attention to detail and the ability to maintain accuracy while managing multiple priorities.
• Clear communication, professional phone skills, and a customer-focused approach.
• Strong problem-solving skills and sound judgment.
• Comfort working with numbers, including basic calculations, percentages, and ratios.
• A valid driver’s license and acceptable driving record.
• Dependable attendance and a commitment to working safely.

This is a non-exempt position reporting to the Credit Manager. Work is primarily performed in an office setting and involves frequent sitting and computer use, along with occasional standing, reaching, bending, and lifting or moving up to 25 pounds. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions.