Accounts Receivable Coordinator

Carolina Handling; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Carolina Handling in Charlotte, NC, seeks an Accounts Receivable Coordinator to manage invoicing and debt collection, ensuring timely payments and accurate records. You will review invoices, follow up with customers, and support cross-functional teams to uphold financial integrity.

The role emphasizes resolving discrepancies, maintaining customer relationships, and assisting with audits. Regular collaboration with sales and service departments helps optimize cash flow and strengthen AR processes

Responsibilities

• Invoice Management and Collection: Generate and deliver invoices within terms; document collection efforts; track payment status.
• Discrepancy Resolution: Verify account discrepancies with sales/service teams; reconcile statements; adjust entries as needed; address payment disputes.
• Reconciliation and Reporting: Coordinate with operations to resolve invoicing issues; assist AR Manager with reporting and audits.

Job description

Charlotte, North Carolina, United States

Location

CHL - Charlotte, NC

FT or PT

Full-time

Regular/Temporary

Regular

Job Description

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

• Material Handling Equipment, Parts, and Service
• Automated Mobile Robots
• Vision guided vehicles and automated guided vehicles
• High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
• WMS/WES/WCS solutions and Software
• Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

Job Summary As an Accounts Receivable Coordinator, you will be responsible for managing the invoicing and collection process to ensure timely receipt of payments from customers. This involves reviewing invoices, contacting customers regarding overdue payments, resolving account discrepancies, and providing exceptional customer service. Additionally, you will collaborate with cross-functional teams and assist in audit inquiries to maintain accurate financial records. By fulfilling these responsibilities, you will contribute to the efficient management of accounts receivable processes, maintain positive customer relationships, and support the overall financial integrity of the organization.

Responsibilities

• Invoice Management and Collection
  • Perform necessary steps to ensure invoices are accurately generated and delivered to customers within stated terms. Document collection efforts in corresponding customer files to track payment status.
  • Contact customers regarding aged invoice problems, initiate collection efforts, and communicate payment reminders to facilitate prompt payment processing.
  • Resolve outstanding collections by examining customer payment plans, payment history, and credit lines, taking appropriate actions to secure payment.
• Discrepancy Resolution
  • Verify the validity of account discrepancies by obtaining and investigating information from sales, service departments, and customers. Reconcile customers' statements to ensure accuracy.
  • Resolve valid or authorized deductions by entering adjusting entries and ensuring adherence to established credit terms and payment plans.
  • Regularly interface with cross-functional Operations teams to address customer-related issues and facilitate efficient resolution of payment disputes or invoicing discrepancies.
  • Escalate and notify AR Manager and Department Managers promptly of any disputes or invoicing issues that require higher-level intervention or resolution.
• Reconciliation and Reporting