Accounts Receivable & Collections Specialist

Mediagistic; Tampa (FL); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous commission opportunities

Bonus opportunities

Descripción de la vacante

Mediagistic in Tampa is seeking an Accounts Receivable & Collections Specialist to manage a portfolio of aged receivables and lead collection efforts. This role requires strong Excel skills, independent work, and the ability to communicate clearly with clients.

Responsibilities include prioritizing high‑risk accounts, resolving disputes, negotiating payment arrangements, and maintaining accurate AR records while supporting the Accounting Operations Manager.

Formación

• Five or more years of business-to-business accounts receivable collections experience.
• Ability to research aged receivables through consistent follow-up.
• Strong Excel skills, including pivot tables and lookups.
• Experience with Sage Intacct / Sage AR Automation (Lockstep) or similar.

Responsabilidades

• Manage daily collection activity for a high volume of past-due accounts, focusing on aged receivables.
• Review aging reports and prioritize outreach based on balance, age, and history.
• Take ownership of assigned delinquent accounts through resolution and adjust strategies as needed.
• Contact clients by phone and email to secure payment and establish commitments.
• Research account histories and discrepancies to determine next steps.
• Negotiate payment arrangements within guidelines and monitor compliance.
• Provide invoices, statements, and documentation to aid payments.
• Maintain up-to-date records of collection activity and follow-up actions.
• Escalate unresolved disputes and high-risk accounts with recommended steps.

Conocimientos

Accounts receivable

Collections

Excel

Pivot tables

Lookups

Communication

Herramientas

Sage Intacct

Sage AR Automation (Lockstep)

Descripción del empleo

Mediagistic is seeking a detail-oriented Accounts Receivable & Collections Specialist to manage and lead collection efforts for an established portfolio of aged and significantly delinquent business accounts. This position requires someone who can research aged balances, identify payment barriers, and consistently follow through to resolve outstanding receivables.

The ideal candidate is organized, persistent, and able to work independently while leading the department’s collection efforts and coordinating with team members who assist in the process. This individual should be comfortable having direct, professional conversations about overdue payments while maintaining positive client relationships. Strong Excel skills and the ability to prioritize a substantial account workload are essential.

Key Responsibilities

• Manage daily collection activity for a high volume of past-due accounts, with a primary focus on aged receivables.
• Review accounts receivable aging reports and prioritize outreach based on balance, age, payment history, and previous collection efforts.
• Take ownership of assigned delinquent accounts through resolution, identifying obstacles and adjusting collection strategies when standard follow-up efforts are unsuccessful.
• Contact clients by phone and email to secure payment, resolve outstanding balances, and establish clear payment commitments.
• Research account histories, contracts, invoices, payments, credits, prior communications, and discrepancies to determine the cause of unpaid balances and appropriate next steps.
• Work with internal accounting and client-facing teams to resolve billing questions, disputes, and other issues delaying payment.
• Negotiate payment arrangements within established guidelines, monitor compliance, and promptly address missed or insufficient payments.
• Provide invoice copies, account statements, and supporting documentation to help clients process payments.
• Maintain accurate, up-to-date records of collection activity, client responses, and payment commitments, including timely follow-up on missed payments and outstanding action items.
• Use Excel and accounting reports to organize account information, track collection progress, and identify accounts requiring additional attention.
• Escalate unresolved disputes, unresponsive accounts, and potential collection risks to the appropriate manager, with a summary of actions taken and recommended next steps.
• Provide regular updates on collection progress, anticipated payments, high-risk accounts, and obstacles affecting recovery.
• Support collection goals by reducing past-due balances and preventing accounts from aging further.
• Handle client and financial information with accuracy, discretion, and professionalism.

Qualifications

• Five or more years of business-to-business accounts receivable collections experience required, including responsibility for a high volume of past-due accounts.
• Demonstrated ability to research and resolve aged receivables through consistent, organized follow-up.
• Strong Excel skills, including sorting, filtering, formulas, and working with large account reports; experience with pivot tables and lookup functions preferred.
• Working knowledge of accounts receivable, billing, payment application, credits, and account reconciliation.
• Experience with Sage Intacct, Sage AR Automation (Lockstep), or similar accounting and collections management platforms required.
• Strong written and verbal communication skills, with the ability to address overdue payments firmly and professionally.
• Strong organizational skills and the ability to manage competing priorities and follow-up deadlines.
• Sound judgment in identifying when an account requires further investigation or escalation.
• Ability to work independently while collaborating effectively with internal teams.

Supervision/Contacts:

• Reports to the Accounting Operations Manager
• Work is normally performed in a typical interior office environment that requires normal safety precautions such as typical office or administrative work.
• This role reports to our Tampa office (Hidden River ~ I-75 & Fletcher); Monday - Friday.

Physical Demands:

• Job involves sitting most of the time; walking, lifting, bending, and standing may be minimally required to complete tasks.

Compensation:

• Competitive hourly base pay plus generous commission and bonus opportunities based on collection results.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The above declarations shall not give any employee any right to continued employment by Mediagistic, Inc. or any of its subsidiaries.