Client: National Law Firm
Title: Accounts Receivable/Collections Specialist
PERM
Fully REMOTE -EST timezone open to CST who can work on EST
Salary Range: $65,000-$85,000 w/Discretionary Bonus
Responsibilities and Duties
- Review and reconcile billing, accounts receivable (AR), and work-in-progress (WIP) data to identify discrepancies, assess risk, and support collection efforts.
- Develop and implement collection strategies to improve cash flow and reduce outstanding receivables.
- Communicate with clients regarding outstanding invoices, payment status, and billing inquiries.
- Investigate and resolve billing issues, payment disputes, and account variances.
- Monitor electronic billing submissions and prepare accounts receivable and collections reports.
- Maintain accurate account records, collection notes, and follow-up activities.
- Negotiate payment arrangements and elevate issues as needed in accordance with established policies and procedures.
- Collaborate with management and internal stakeholders to improve processes and support departmental initiatives.
- Perform additional duties and special projects as assigned.
Qualifications and Skills
- Bachelor’s degree and/or equivalent experience, with college-level accounting coursework.
- At least 3 years of collections experience, preferably within a professional services environment.
- Experience working with insurance carriers and knowledge of self-insured retentions (SIRs) and deductibles strongly preferred.
- Experience with electronic billing and legal accounting/billing systems highly preferred.
- Strong attention to detail, ability to work independently, and excellent follow-through.
- Strong analytical and problem-solving skills.
- Intermediate Microsoft Excel skills, including VLOOKUP/XLOOKUP and PivotTables.
- Excellent written and verbal communication skills, with the ability to interact effectively with attorneys, staff, clients, and other stakeholders.
- Strong ability to multitask, prioritize responsibilities, and manage competing deadlines.