Accounts Receivable Collections Specialist

Divisions Maintenance Group; Cincinnati (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Accounts Receivable/Collections Specialist to join their dynamic team. This role involves contacting customers to collect outstanding funds, issuing credits, and managing accounts receivable aging. The ideal candidate will possess strong communication skills, a solid understanding of general accounting principles, and the ability to thrive in a fast-paced environment. With a commitment to employee growth and a supportive culture, this opportunity offers a rewarding career path in a company that values innovation and teamwork.

Benefits

Health, dental and vision coverage on day 1

401K match up to 4% of salary

Paid Primary and Secondary Caregiver leave

Employee Assistance Program

Paid time off to volunteer

Qualifications

• Working knowledge of accounting principles and collections.
• Excellent verbal and written communication skills.

Responsibilities

• Contact customers to collect outstanding funds and manage AR aging.
• Process credits and write-offs as needed.

Skills

General Accounting Principles

Communication Skills

Excel (Intermediate to Advanced)

Problem-Solving

Stress Management

Education

2+ years in Collections

Job description

Accounts Receivable Collections Specialist

Title: Accounts Receivable/Collections Specialist
Reports To: Accounts Receivable Supervisor
Department: Accounting
Location: Cincinnati, OH
Position Status: Hourly Non-Exempt

About DMG: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.

Job Summary: The Accounts Receivable/Collections Specialist is responsible for contacting customers to collect outstanding funds, issuing credits, and managing the AR aging.

What You'll Do:

• Organizes and works with customers and appropriate internal teams to resolve open AR aging items.
• Responsible for calling customers daily to follow up on invoices coming due, past due, or for payment information.
• Processes credits and write-offs where appropriate.
• Coordinates with the Cash Application AR Specialists on when payments are received.
• Performs all other duties as assigned by management.

What You Need:

• Working knowledge of general accounting principles.
• Must be able to work with others well in resolving issues, gathering information, and explaining resolutions, processes, and procedures to others.
• Demonstrates experience maintaining a calm and professional demeanor.
• Exercises excellent judgment and maintains a positive perspective in all situations.
• Possesses a strong work ethic associated with heavy volumes and multiple demands.
• Demonstrated excellent verbal and written communication skills with experience conveying information to internal and external customers in a clear, focused, and concise manner.
• Intermediate to Advanced Excel.
• Minimum 2 years in Collections.
• Ability to manage the stress of a fast-paced environment.
• Ability to meet the in-person requirements of the team and/or business needs.

What You'll Get: At DMG, you’ll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

• Health, dental and vision coverage on day 1.
• Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
• Paid Primary and Secondary Caregiver leave.
• Employee Assistance Program to assist with everyday challenges.
• Paid time off to volunteer.

Divisions Maintenance Group is an equal opportunity employer.