Accounts Receivable & Collections Specialist

Focal Pointe; Caseyville (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

Join a leading landscaping company as an Accounts Receivable & Collections Specialist! This full-time role is essential in maintaining customer satisfaction and ensuring timely payments. You'll manage customer accounts, resolve billing issues, and support overall financial processes. With a strong emphasis on customer relationships, you'll thrive in a collaborative environment that values your contributions. Enjoy a dynamic workplace recognized as a top employer, where your skills will help drive success and enhance client experiences. If you're detail-oriented and passionate about customer service, this position is your next step!

Benefits

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Short-term disability

Long-term disability

Life insurance

Qualifications

• Bachelor's degree preferred in Accounting or Business.
• 1-3 years experience in accounts receivable or collections.

Responsibilities

• Manage accounts receivable aging reports and follow up on invoices.
• Collaborate with teams to resolve billing issues.

Skills

Customer service skills

Communication skills

Accounting software proficiency

Attention to detail

Ability to manage multiple priorities

Education

Bachelor's degree in Accounting or Business

1-3 years of experience in accounts receivable

Tools

Acumatica

QuickBooks

Aspire

Job description

Accounts Receivable & Collections Specialist

2 days ago Be among the first 25 applicants

This range is provided by Focal Pointe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Direct message the job poster from Focal Pointe

Job Summary:

This Accounts Receivable & Collections Specialist will be a key part of our client experience by interacting with customers to ensure they are completely satisfied with our work, while following up on payments we are owed. This is a key role within the administration team, maintaining healthy cash flow by managing customer accounts, following up on outstanding invoices, and supporting overall billing processes. The ideal candidate understands the importance of customer relationships in a service-based industry and can balance professionalism with persistence. Focal Pointe is a “Top 100” landscaping company in the country and is regularly recognized as a “Top Workplace” by the St. Louis Post-Dispatch. Our winning culture is driven by a collective desire to serve and achieve.

Duties/Responsibilities:

1. Monitor and manage accounts receivable aging reports for our customers.
2. Contact clients via phone, email, or mail regarding outstanding invoices.
3. Review work orders and contracts to confirm billing accuracy.
4. Collaborate with sales and customer service teams to resolve billing issues or correct customer information.
5. Address customer questions or disputes related to charges or services rendered.
6. Set up and track payment plans as needed for overdue accounts.
7. Document all collection efforts and customer interactions in Aspire.
8. Generate and deliver customer statements and reminder notices.
9. Assist with month-end closing tasks and reporting on A/R status.
10. Recommend accounts to send to collections, if necessary.
11. Maintain positive customer relationships to support repeat business and referrals.

Required Skills/Abilities:

• Strong customer service and communication skills, both verbally and written.
• Proficiency in accounting software (e.g., Acumatica, QuickBooks, Aspire, or similar).
• Familiarity with work order or scheduling systems is a plus.
• Strong attention to detail and ability to follow up consistently.
• Able to work independently and manage multiple priorities.

Education and Experience:

• Bachelor's degree in Accounting, Business, or related field preferred.
• 1-3 years of experience in accounts receivable or collections, preferably in a service-based business.
• Experience working in landscaping, construction, or property maintenance industry is a plus.

Physical Requirements:

Office-Based Tasks: Prolonged periods of sitting while working on a computer or reviewing documents. Frequent use of hands and fingers to type, handle paperwork, and use office equipment such as a computer, phone, and printer. Ability to lift and carry office supplies, files, and paperwork weighing up to 15-20 pounds. Occasional standing and walking within the office environment for meetings and collaboration with team members.

General Requirements: Visual acuity to read and analyze detailed contract documents and site plans.

Clear and effective verbal communication for discussions with clients, vendors, and field workers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type and Expected Hours of Work:

This is a full-time position, in-office to work hands-on with the team and collaborate to resolve problems and drive solutions.

Benefits:

• Paid time off and paid holidays
• Medical, dental, and vision insurance
• Short-term and long-term disability
• Life insurance
• 401(k) with company match

Interested?

Visit www.yourfocalpointe.com to learn more about this opportunity or explore other roles.

To apply, send an email to [e-mail] with a brief message about your interest and attach your resume.

We look forward to hearing from you!

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industry: Landscaping Services