Accounts Receivable & Collections Specialist

Netplanner Systems, Inc; Atlanta, Norcross (GA, GA); On-site; USD 40,000 - 60,000; Full time

Job summary

NetPlanner Systems, Inc. in Atlanta, GA is seeking an Accounts Receivable Specialist to manage and recover outstanding debts, engage with customers professionally, and implement tailored collection strategies to improve cash flow.

The role emphasizes regulatory compliance and collaboration with Billing, Customer Service, and Legal teams. The candidate will review delinquent accounts, negotiate settlements, document activities, and generate reports for management, contributing to financial health

Qualifications

• High school diploma or equivalent; associate or bachelor's degree in finance, business, or related field preferred.
• Proven experience in collections, accounts receivable, or a related financial role.
• Strong understanding of debt collection laws and regulations.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite and experience using collections or CRM software.

Responsibilities

• Contact customers via phone, email, or written correspondence to collect outstanding payments while maintaining a positive customer relationship.
• Review and analyze customer accounts to determine the status of overdue payments and develop tailored collection plans.
• Negotiate payment arrangements and settlements within company guidelines to maximize recovery of funds.
• Document all collection activities and customer interactions accurately in the company’s database.
• Collaborate with internal teams such as billing, customer service, and legal to resolve disputes and elevate accounts when necessary.
• Ensure compliance with all relevant laws and regulations governing debt collection practices.
• Prepare regular reports on collection status, trends, and recovery rates for management review.

Skills

Communication

Negotiation

Analytical thinking

Attention to detail

Customer service

Education

High school diploma

Tools

CRM software

Microsoft Office

Job description

NetPlanner Systems, Inc. in Atlanta, GA is seeking an Accounts Receivable Specialist to manage and recover outstanding debts, engage with customers professionally, and implement tailored collection strategies to improve cash flow.

The role emphasizes regulatory compliance and collaboration with Billing, Customer Service, and Legal teams. The candidate will review delinquent accounts, negotiate settlements, document activities, and generate reports for management, contributing to financial health