Accounts Receivable Collection Specialist

August Mack Environmental, Inc.; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking an Accounts Receivable Collection Specialist to manage business-to-business collections and achieve cash flow goals. The role involves resolving billing issues, maintaining documentation, and preparing reports. Ideal candidates will have a relevant degree and experience in collections, along with strong communication and organizational skills.

Qualifications

• Minimum 3+ years in business-to-business collections.
• Proficiency in Microsoft Outlook, Excel, and ERP accounting software.

Responsibilities

• Oversee timely collection of accounts receivable.
• Prepare and distribute biweekly Aged Accounts Receivable Reports.
• Develop and implement collection strategies.

Skills

Communication

Negotiation

Organizational

Analytical

Problem Solving

Education

Relevant degree or equivalent experience in accounting, finance, or business administration

Tools

Microsoft Outlook

Excel

ERP accounting software

Job description

Accounts Receivable Collection Specialist

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Job Summary

The Accounts Receivable Collections Specialist plays a key role in achieving the company’s cash flow goals by managing business-to-business collections of outstanding invoices. Responsibilities include obtaining client contact information, resolving billing issues, maintaining electronic documentation, and preparing biweekly reports. This position reports to the Controller or Customer Account Supervisor/Manager.

Essential Functions

1. Oversee timely collection of accounts receivable
2. Prepare and distribute biweekly Aged Accounts Receivable Reports with comments and reporting
3. Process credit card payments and reconcile financial records
4. Maintain accurate A/R details, including pre-payments, retainers, unapplied payments, duplicate payments, and overpayments
5. Develop and implement collection strategies to achieve company financial goals
6. Research, obtain, and maintain client contact information as needed
7. Collaborate with project coordinators to ensure projects are set up with accurate client details
8. Communicate with project and senior managers regarding collection processes and status updates
9. Conduct routine outreach to clients via phone and email to secure outstanding payments
10. Investigate and resolve customer invoicing inquiries, involving relevant stakeholders as necessary
11. Monitor and optimize company cash flow
12. Provide clerical and administrative support to accounting staff

Job Specifications

• Education: Relevant degree or equivalent experience in accounting, finance, or business administration
• Recommended Experience: Minimum 3+ years in business-to-business collections
• Skills: Proficiency in Microsoft Outlook, Excel, and the AR module of ERP accounting software
• Additional Requirements: Strong communication, negotiation, and organizational skills with a proven ability to overcome obstacles and achieve results

Knowledge, Skills, and Abilities

• Expertise in accounts receivable management and collections processes
• Familiarity with enterprise resource planning (ERP) systems for financial tracking
• Strong analytical and problem-solving abilities to resolve billing discrepancies
• Effective communication skills for engaging with clients and internal teams
• Ability to work independently while coordinating with multiple departments

Physical Requirements

• Primarily office-based role with minimal physical exertion required
• Ability to sit for extended periods

Job Context

100% office (controlled environment)

August Mack Environmental is an Equal Opportunity Employer.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Accounting/Auditing and Finance