Experienced Aged Collections Specialist

AIS Healthcare; Fort Lauderdale (FL); Remote; USD 45,000 - 60,000; Full time

Job summary

AIS Healthcare is seeking an Accounts Receivable Collection Specialist to manage collection processes for Targeted Drug Delivery services. This full-time, fully remote role requires expertise in billing and collections, with excellent benefits including health insurance and a 401K plan.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Long-term Disability

Life Insurance

Vacation Package

401K Plan with Employer Match

Qualifications

• 3-5 years of healthcare industry experience.
• 3-5 years of medical billing and collections experience.

Responsibilities

• Manage collection processes for TDD services.
• Resolve billing-related issues with insurance companies.
• Ensure compliance with regulatory mandates.

Skills

Problem Solving

Communication

Relationship Building

Detail-Oriented

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Accounts Receivable Collection Specialist

AIS Healthcare, a leading provider of Targeted Drug Delivery (TDD) and Infusion Care, is seeking experienced and motivated Accounts Receivable Collection experts to join our dynamic team. This full-time role involves managing collection processes for TDD services, including contract analysis, reimbursement, denial management, appeals, and resolving billing-related issues with insurance companies or responsible parties. The ideal candidate should have in-depth knowledge of billing and collection practices.

We offer excellent benefits such as health, vision, dental insurance, long-term disability, life insurance, a vacation package, and a 401K plan with a generous employer match. Our work model is fully remote.

Education and Experience

• High school diploma or GED required
• 3-5 years of healthcare industry experience
• 3-5 years of medical billing and collections experience
• Experience with aged accounts preferred
• Experience in Home Infusion or Intrathecal Pain Management is preferred

Essential Duties and Responsibilities

• Support patient rights and confidentiality
• Follow up on invoices for prompt payment and escalate issues
• Evaluate payments and denials for correctness
• Identify bad debts, initiate write-offs and adjustments
• Investigate overpayments and duplicate payments
• Process refunds as per policies
• Coordinate with other departments for claim information
• Ensure compliance with regulatory mandates
• Troubleshoot payment discrepancies and document interactions
• Maximize claim reimbursement
• Resolve denial issues within 5 days
• Maintain confidentiality and adhere to HIPAA
• Understand NDC numbers, infusion supplies, and medical codes
• Share knowledge with team members
• Perform additional duties as assigned

Qualifications

• Good judgment and problem-solving skills in complex situations
• Excellent communication and relationship-building skills
• Strong work ethic, integrity, and credibility
• Organized, detail-oriented, and self-directed
• Proficient in Microsoft Office applications

Application Process

Complete a Culture Index Assessment to be considered. Use the provided link to access the assessment, which takes less than ten minutes. Applications without the assessment completed will not be considered.

portal.cultureindex.com/public/survey/general/0BFB8F0000

AIS Healthcare specializes in sterile, patient-specific intrathecal pump medications and in-home intravenous infusion services, supporting physicians and hospitals in delivering superior care. We seek positive, earnest, and hardworking impact players to join our team.