Accounts Receivable & Client Services Specialist

Evolving Solution Services; Naples (FL); On-site; USD 50,000 - 57,000; Full time

Job summary

Jeff Wilson Pool Service in Naples, FL is seeking a friendly, detail-oriented Accounts Receivable specialist to join our team. You will post invoices, process payments, and keep precise records of all correspondence and balances.

Responsibilities include responding to customer inquiries, handling basic billing adjustments, and assisting with collections while supporting maintenance and office staff. The role emphasizes accuracy, good communication, and teamwork in a small but dedicated company

Qualifications

• 3+ years of experience in customer service, office admin, or basic accounting/AR.
• Experience with QuickBooks (Desktop and online) and Microsoft Office.
• Patience, active listening, and problem-solving skills.
• Great client service skills, self-motivated, and a team player.
• High degree of accuracy and attention to detail.

Responsibilities

• Answer and respond to customer calls, texts and emails in a timely and helpful way.
• Help clients with inquiries about their pool services and other services we offer.
• Perform various administrative duties such as filing, scanning, and vendor correspondence.
• Assist maintenance, repair and renovation teams with internal tasks.
• Assist Directors and Managers with miscellaneous administrative tasks.
• Help clients understand their invoices, statements, and account balances.
• Process customer payments, credits, and basic billing adjustments.
• Manage past due collections by contacting clients with past-due accounts to secure payments.
• Work with the other team members to fix billing errors or payment disputes.
• Update customer account files with new data and payment notes.

Skills

Customer service

AR/Accounting basics

Problem-solving

Communication

Attention to detail

Education

Associate’s degree

5+ years AR/admin experience

Tools

QuickBooks Desktop & Online

Microsoft Office

Job description

Jeff Wilson Pool Service in Naples, FL is seeking a friendly, detail-oriented Accounts Receivable specialist to join our team. You will post invoices, process payments, and keep precise records of all correspondence and balances.

Responsibilities include responding to customer inquiries, handling basic billing adjustments, and assisting with collections while supporting maintenance and office staff. The role emphasizes accuracy, good communication, and teamwork in a small but dedicated company