Accounts Receivable & Client Manager

UC Davis Health; Davis (CA); On-site; USD 88,000 - 162,000; Full time

Job summary

UC Davis Health is seeking a CAHFS Accounts Receivable and Client Manager to oversee centralized A/R functions for four CAHFS locations, handling 30,000 invoices for 5,000 clients and up to $9M in annual A/R. The role ensures accuracy, compliance with policies, and leadership of the billing team.

Reporting to the CAHFS Administration Officer, you will use Aggie Enterprise and other systems, develop reports in Excel/Tableau, and address billing inquiries while safeguarding resources and

Qualifications

• Bachelor’s degree in finance, accounting, business administration or related field or equivalent experience.
• Experience managing accounts receivable processes, invoicing, statements, reconciliations and collections.
• Experience using automated financial systems (Aggie Enterprise, Kuali, LIMS) and data tools (Excel/Tableau).
• Strong leadership to recruit, train, and motivate staff and monitor performance.
• Excellent interpersonal, communication, and customer service skills to work with diverse stakeholders.

Responsibilities

• 25% - Documentation, Internal Controls, Legal Inquiry Response & Special Projects
• Oversight of invoicing, payment processing and billing inquiry resolution across CAHFS locations
• Ensure accuracy and compliance with UC and CAHFS policies; safeguard resources and support reporting

Skills

Accounts receivable

Leadership

Communication

Data analysis

Internal controls

Education

Bachelor’s degree in finance or related field

Tools

Aggie Enterprise

Kuali

LIMS

Excel

Tableau

Job description

Salary or Pay Range: $88,100.00 - $162,100.00/year (Department budgeted salary range: $88,100 - $125,100/yr. Commensurate with experience.)

Under the general direction of the CAHFS Administration Officer, serves as CAHFS Accounts Receivable and Client Manager responsible for managing centralized Accounts Receivable (A/R) functions for CAHFS four branch locations (30,000 invoices for 5,000 clients with up to $9M in A/R per year), including oversight of invoicing, payment processing and billing inquiry resolution. Serves as a technical lead, subject matter expert, and advises unit and Administration in assigned areas; responsible for accuracy and appropriateness of financial documents; ensures accountability and compliance with University and CAHFS policy and procedures; oversees client case reporting and client data functions; and serves as CAHFS records custodian responsible for departmental management of legal inquiries.

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor’s degree in finance, accounting, business administration or a related field, or an equivalent combination of education and experience
• Experience managing accounts receivable processes (including invoicing, preparing statements, reconciling client accounts, and collections), complying with terms and conditions found in contracts, and attention to detail and ability to detect and resolve billing and accounts receivable issues within a complicated billing system.
• Knowledge and experience to effectively use automated financial accounting and information systems (i.e. Aggie Enterprise, Kuali, LIMS, etc.) for transactions, and data analysis/reporting tools such as Microsoft Excel/Tableau to produce financial reports.
• Leadership and supervisory skills to effectively recruit, train, and motivate staff and monitor performance to meet business objectives.
• Interpersonal, communication and customer service skills (in person, writing, and telephone) to effectively communicate and work closely with a diverse group of individuals including faculty, staff, clients, other UC units and government/outside agencies, to research, secure, and provide information, and resolve problems such as billing disputes.
• Intermediate knowledge and understanding of establishing and maintaining internal control practices, and skills to read and interpret UC and CAHFS financial policies to ensure unit compliance, prevent fraud, and safeguard UC resources.
• Analytical and problem-solving skills to identify problems and implement solutions to research, collect, analyze and interpret data from a wide variety of sources and to present information in a clear and concise manner.

Preferred Qualifications

• Experience working with university systems including the UCD accounting system, and the CAHFS billing and LIMS systems.
• Experience mapping existing processes and implementing process changes to deliver efficiencies or quality improvement.
• Knowledge of rules and regulations pertaining to various funding sources including state, federal, University, and private, and generally accepted accounting principles (GAAP/GASB).
• Knowledge of client case reporting functions and experience working in a hospital or laboratory setting.

Key Responsibilities

• 25% - Documentation, Internal Controls, Legal Inquiry Response & Special Projects

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)