Accounts Receivable Clerk - Lighthouse

TRCC

Dalton (GA)

On-site

USD 32,000 - 36,000

Full time

3 days ago

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Benefits offered by this job

Medical plans

Dental plans

Vision plans

Short Term Disability

Long Term Disability

Basic Life Insurance

Voluntary Life Insurance

Flexible Spending Account

Health Savings Account

401(k)

401(k) matching

Paid time off

Job summary

TRCC in Dalton, GA is hiring an Accounts Receivable Clerk to maintain customer master data in SAP, research billing discrepancies, and process adjustments while supporting month-end reporting. This on-site role excludes cash posting, handled by the Cash Application team, and involves limited customer service duties such as order entry and inquiries.

Qualified candidates will have a High School Diploma and 1–2 years AR or billing experience, with SAP experience and strong Excel skills.

Qualifications

High School Diploma, required.
Associate degree in Accounting/Finance preferred.
Experience in high-volume, multi-location manufacturing/distribution environment preferred.
Experience with SAP S/4HANA or SAP ECC and Excel functions preferred.
Familiarity with customer portals, electronic invoicing, and credit/collections workflows preferred.
One to two years Accounts Receivable, billing, or related experience preferred.

Responsibilities

Maintain accurate customer master data and AR records in SAP.
Research billing discrepancies, short payments, deductions, and disputed invoices; coordinate resolutions.
Prepare and distribute customer invoices, credit and debit memos, and supporting documentation.
Process approved account adjustments, write-offs, refunds, and corrections per policy.
Support month-end close with reconciliations and documentation.
Respond to customer and internal inquiries regarding invoices and records.
Collaborate with Sales, Customer Service, Shipping, Credit, and Cash Application teams.

Skills

SAP accounts

Excel

Attention to detail

Customer service

Analytical thinking

Teamwork

Education

High School Diploma

Associate degree in Accounting/Finance

Tools

SAP S/4HANA

SAP ECC

Microsoft Excel

Outlook

Job description

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TRCC is headquartered in the heart of Northwest Georgia and has grown from its roots as a latex supplier to the tufted carpet industry into a global leader in advanced chemical solutions, with a footprint that spans every continent.

We are currently hiring for an Accounts Receivable Clerk who supports accurate and timely management of customer receivables using SAP. This role maintains customer account records, researches and resolves billing discrepancies, processes approved adjustments, and supports month-end reporting and audit requirements. The position does not perform cash application or apply customer payments to open invoices; those activities are handled by a separate cash application function. Additional duties will include some limited customer service duties including entering customer orders and respond to inquiries from customers and sales force. Interact with customers to provide information about products, order status, shipping information and some purchasing.

Essential Duties and Responsibilities

Pass a fitness for duty test, drug screen and submit to a TB test on a post offer employment physical.
Maintain accurate customer master data and accounts receivable records in SAP.
Research billing discrepancies, short payments, deductions, chargebacks, unapplied items, and disputed invoices; coordinate resolution with customers and internal teams.
Prepare and distribute customer invoices, credit memos, debit memos, and supporting documentation as assigned.
Process approved account adjustments, write-offs, refunds, and corrections in accordance with company policy and authorization limits.
Support month-end and year-end close by completing reconciliations, preparing schedules, and providing requested documentation.
Respond promptly to customer and internal inquiries regarding invoices, credits, and supporting records.
Partner with Sales, Customer Service, Shipping, Credit, and Cash Application teams to resolve order-to-cash issues.
Maintain organized records and comply with internal controls, approval requirements, confidentiality standards, and retention policies.
Assist with audit requests, process improvements, special projects, and other accounts receivable duties as assigned.
This position does not post, match, allocate, or apply incoming customer payments to open receivables. The clerk may research payment-related questions and coordinate with the Cash Application team but is not responsible for cash posting, bank or lockbox processing, remittance matching, or daily deposit reconciliation.
Accurately enter and confirm orders taken by telephone, mail, email or fax into the order entry system.
Perform purchasing duties as required.
Follow safety protocols and wear required personal protective equipment (PPE) as required.
Job is performed on site. No remote work is allowed for this position.
Perform other related duties as necessary or assigned.

Knowledge, Skills, and Abilities

Experience using SAP for customer accounts, open-item research, reporting, or related accounts receivable activities.
Working knowledge of accounts receivable processes, aging, reconciliations, deductions, disputes, credits, and basic accounting principles.
Proficiency with Microsoft Excel and Outlook.
Strong numerical accuracy, attention to detail, organizational skills, and follow-through.
Effective written and verbal communication skills with a professional customer-service approach.
Ability to manage competing priorities, meet deadlines, protect confidential information, and work independently or collaboratively.
Accuracy and attention to detail.
Customer-focused communication.
Analytical thinking and problem-solving.
Teamwork and cross-functional collaboration.
Integrity, discretion, accountability and confidentiality.
Adaptability and continuous improvement.

Education and Experience

High School Diploma, required.
Associate degree in Accounting, Finance, Business Administration, or a related field, preferred.
Experience in a high-volume, multi-location, manufacturing, distribution, or shared-services environment, preferred.
Experience with SAP S/4HANA or SAP ECC and Excel functions, preferred.
Familiarity with customer portals, electronic invoicing, credit and collections workflows, and internal control requirements, preferred.
One to two years of accounts receivable, billing, accounting support, or related experience, preferred, preferred.

Physical Requirements: