Accounts Receivable Clerk I - Student Services Support

Black Hawk College

Moline (IL)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Job summary

Black Hawk College in Moline, IL, is seeking an Accounts Receivable Clerk I to support the Bursar Office in daily functions such as cash receipting, data entry, and student account analysis. You will provide front-line service in person and by phone, balance cashier sessions, investigate account holds, and help with document scanning and indexing.

The role requires a high school diploma, some accounting experience, and strong customer service skills.

Qualifications

High school diploma or recognized equivalent required.
Two years’ work experience in accounting or accounts receivable/collection office situation preferred.
Computer experience including an accounting system and spreadsheets required.
Demonstrated ability to work with confidential matters and records.
Excellent customer service skills required.
Ability and desire to work with students and the public in general.
Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

Responsibilities

Provides front-line customer service in-person and via phone.
Performs cash receipting functions.
Balances cashier session at end of shift.
Analyzes student accounts and authorizes late fees and holds.
Investigates student account complaints.
Maintains confidentiality and security of student records and information at all times.
Applies miscellaneous charges to student account, as needed.
Assists with reviewing, scanning, and indexing electronic documents.
Assists with the student refund process.
Assists in the preparation of bulk mailings.
Assists with periodic special projects.
Performs other job-related duties as assigned.