Accounts Receivable Clerk I

Black Hawk College; Moline (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Black Hawk College in Moline, IL, is seeking an Accounts Receivable Clerk I to support the Bursar Office in daily functions such as cash receipting, data entry, and student account analysis. You will provide front-line service in person and by phone, balance cashier sessions, investigate account holds, and help with document scanning and indexing.

The role requires a high school diploma, some accounting experience, and strong customer service skills.

Qualifications

• High school diploma or recognized equivalent required.
• Two years’ work experience in accounting or accounts receivable/collection office situation preferred.
• Computer experience including an accounting system and spreadsheets required.
• Demonstrated ability to work with confidential matters and records.
• Excellent customer service skills required.
• Ability and desire to work with students and the public in general.
• Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

Responsibilities

• Provides front-line customer service in-person and via phone.
• Performs cash receipting functions.
• Balances cashier session at end of shift.
• Analyzes student accounts and authorizes late fees and holds.
• Investigates student account complaints.
• Maintains confidentiality and security of student records and information at all times.
• Applies miscellaneous charges to student account, as needed.
• Assists with reviewing, scanning, and indexing electronic documents.
• Assists with the student refund process.
• Assists in the preparation of bulk mailings.
• Assists with periodic special projects.
• Performs other job-related duties as assigned.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma

Tools

Accounting system

Spreadsheets

Job description

The Accounts Receivable Clerk I is responsible for assistance with Bursar Office daily functions, to include; cash receipting, data entry, student account analysis, counter and phone assistance and other related activities in the Bursar’s Office/Accounts Receivable department(s).

1. Provides front-line customer service in-person and via phone.
2. Performs cash receipting functions.
3. Balances cashier session at end of shift.
4. Analyzes student accounts and authorizes late fees and holds.
5. Investigates student account complaints.
6. Maintains confidentiality and security of student records and information at all times.
7. Applies miscellaneous charges to student account, as needed.
8. Assists with reviewing, scanning, and indexing electronic documents

DESCRIPTION OF OTHER DUTIES

1. Assists with the student refund process.
2. Assists in the preparation of bulk mailings.
3. Assists with periodic special projects.
4. Performs other job-related duties as assigned.

1. High school diploma or recognized equivalent required.
2. Two years’ work experience in accounting or accounts receivable/collection office situation preferred.
3. Computer experience including an accounting system and spreadsheets required.
4. Demonstrated ability to work with confidential matters and records.
5. Excellent customer service skills required.
6. Ability and desire to work with students and the public in general.
7. Demonstrated ability to organize workload and follow through on assignments with minimal supervision.

The above statements reflect the general details necessary to describe the principal functions of the described job; it is not an all-encompassing statement of all the work requirements that may be necessary to perform the job.

OVERALL ACCOUNTABILITIES

1. Demonstrates BHC core values.
2. Accuracy and efficiency of work.
3. Providing quality customer service.
4. Working as a team player.

PRINCIPAL WORKING RELATIONSHIPS

1. Works directly with the Bursar Office Manager.
2. Works directly with staff in Bursar’s office, student services, Financial Aid, and bookstore.
3. Works cooperatively with staff and faculty college wide.
4. Works cooperatively with students and the general public.