Accounts Receivable Clerk

Cardinal Home Center; Virginia; On-site; USD 26,000 - 33,000; Full time

Job summary

Cardinal Home Center is seeking an Accounts Receivable Clerk to join our AR team in Madison, VA. The ideal candidate will manage invoicing, payments, and collections with attention to detail and strong communication with customers and staff.

Experience in accounts receivable and collections is required; building industry experience is a plus. The position offers a regular full-time schedule with competitive pay and benefits in a family-oriented environment.

Qualifications

• Accounts Receivable and collections experience — required.
• Building industry experience — preferred.
• Detail-oriented and accurate.
• Effective written and verbal communication.
• Ability to work independently and with a team.

Responsibilities

• Special Order Invoicing: Verify, generate and issue accurate customer invoices for multiple locations on a timely basis.
• Account Maintenance & Payment Processing: Post payments, apply to invoices, respond to inquiries, reconcile accounts.
• Collections: Monitor aging, contact past-due customers, assist with collection processes.
• Reporting: Generate monthly customer statements as backup support.
• Maintaining AR Records: File, scan and maintain AR docs, assist with credit applications and records.

Skills

AR experience

Collections

Communication

Time management

Organizational skills

Customer service

Problem solving

Professionalism

Job description

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Accounts Receivable Clerk

Regular Full-Time Cardinal Home Center - Corporate, Madison, VA, US

Salary Range: $19.00 To $24.00 Hourly

Accounts Receivable (AR) Clerk

Cardinal Home Center provides comprehensive solutions to builders, contractors, and homeowners utilizing expertise, inspiration, and top industry building supplies. We are a local fourth-generation family-owned business with over 30 years in the lumber and building supply industry. Our customers have come to depend on the helpful advice our friendly associates provide. We offer competitive pay and benefits in a flexible, family-oriented work environment.

About the Position

Cardinal Home Center is looking for a new team player to join our friendly, hardworking team. We are seeking an AR Clerk to join our Accounts Receivable Team. The ideal candidate will be detail-oriented, organized, and dependable, with the ability to communicate effectively, solve problems, and work professionally with both customers and team members.

Previous Accounts Receivable and collections experience is required. Building industry experience is a plus.

Key Responsibilities

Special Order Invoicing

• Verify, generate and issue accurate customer invoices with correct billing details and purchase order information for multiple locations on a timely basis.

Account Maintenance & Payment Processing

• Post incoming payments, including checks, ACH, wire transfers, and credit card payments.
• Apply payments accurately to the appropriate invoices and customer accounts.
• Serve as a point of contact for customer account inquiries.
• Reconcile customer accounts and resolve billing errors, short-pays, and unapplied cash.
• Cross-train with the AR team on preparing cash deposits and daily cash sheets.

Collections

• Cross-train with the AR team to assist with managing Accounts Receivable aging as needed.
  • Monitor aging reports and contact past-due customers by phone or email.
  • Follow up on overdue invoices to support consistent cash flow.
• Assist the Credit Manager with sending and following up on certified documents as part of the collection process.

Reporting

• Cross-train with the AR team to provide backup support for generating monthly customer statements.

Maintaining AR Records

• Assist with filing, scanning, and maintaining Accounts Receivable documentation.
• Assist the Office Manager with the credit application program as needed.
• Maintain accurate and organized customer account records.

Technical Skills & Qualifications

• Accounts Receivable and collections experience — required
• Advanced attention to detail and accuracy
• Strong organizational and time-management skills
• Effective written and verbal communication
• Customer service and conflict-resolution experience
• Strong problem-solving skills and sound judgment
• Ability to maintain professionalism when handling customer concerns or difficult conversations
• Ability to work independently and collaboratively
• Building industry experience — preferred