Accounts Receivable Clerk

Metasys Technologies; New Castle (DE); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Accounts Receivable Representative for their New Castle, DE location. The role involves posting payments, resolving account issues, and maintaining high customer service standards. Ideal candidates will have experience in accounts receivable, attention to detail, and effective communication skills.

Qualifications

• Experience in accounts receivable or similar role required.
• Strong attention to detail and accuracy is essential.
• Ability to work independently and collaboratively.

Responsibilities

• Post customer payments accurately and timely.
• Research and reconcile account discrepancies.
• Maintain good working relationships across departments.

Skills

Attention to detail

Effective communication

Problem-solving

Time management

Education

Experience in accounts receivable or similar role

Tools

MS Office (Word, Excel, Outlook)

Job description

Accounts Receivable Representative
New Castle, DE (Onsite)

Responsible for timely and accurate posting of customer payments, resolving account discrepancies, scanning payments into the bank, and documenting communications in the Sapphire system. Collaborates with retailers, sales, warehouse, drivers, customer service, and the National Call Center to collect outstanding balances and resolve issues.

Responsibilities

• Post customer payments accurately and in a timely manner

• Research and reconcile account discrepancies

• Scan and deposit payments to the bank

• Maintain accurate notes of all communication in Sapphire

• Notify customers and sales of account issues as needed

• Email monthly statements to specific accounts

• Work independently and as part of a team

• Maintain good working relationships across departments

• Ensure high standards of customer service

• Keep customer accounts up to date with attention to detail

• Escalate issues to AR Manager as necessary

• Handle a high volume of customer and driver calls

• Problem solve under pressure and meet tight deadlines

Requirements

• Working knowledge of MS Office (Word, Excel, Outlook)

• Experience in accounts receivable or similar role

• Strong attention to detail and accuracy

• Ability to work independently and collaboratively

• Effective communication and problem-solving skills

• Able to manage time and tasks in a fast-paced environment

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.