Accounts Receivable Automation Clerk

VIVA USA Inc; Winston-Salem (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

VIVA USA Inc in Winston-Salem is seeking a detail-oriented team member to support accounts receivable tasks and data processing. You will learn basic AR functions, interface with ServiceNow to pull tickets, and use Excel templates to submit bulk updates via SAP Winshuttle.

The role emphasizes accuracy, communication with customers and internal partners, and automation of manual steps using AI tools.

Qualifications

• Data entry experience required.
• Phone-based customer service skills.
• Ability to track and manage work items.
• Familiarity with automation tools preferred.

Responsibilities

• Learn basic manual AR functions.
• Interface with Service Now to retrieve tickets for processing.
• Submit bulk update requests via Excel templates using SAP Winshuttle; upload and respond to SNOW tickets.
• Perform key SAP adjustments, including write-offs requiring packeting and approvals.
• Utilize AI tools to automate the above manual processes.

Skills

Attention to detail

Verbal and written communication

Automation experience

MS Office

Tools

ServiceNow (SNOW)

SAP

Winshuttle

Microsoft Excel

Microsoft Word

MS Office

Job description

VIVA USA Inc in Winston-Salem is seeking a detail-oriented team member to support accounts receivable tasks and data processing. You will learn basic AR functions, interface with ServiceNow to pull tickets, and use Excel templates to submit bulk updates via SAP Winshuttle.

The role emphasizes accuracy, communication with customers and internal partners, and automation of manual steps using AI tools.