Accounts Receivable Associate — Growth & Benefits, On-site

Uline Inc.; Waukegan, Northern (IL, KY); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

PTO

Tuition assistance

Bonus programs

Job summary

Uline is hiring a Financial Services - Accounts Receivable Associate to support our success in Waukegan, IL. You will manage an assigned portfolio of customer accounts, contact customers by phone and email, and resolve past-due balances with solution-oriented communication.

This on-site role requires a high school diploma (Bachelor’s preferred) and 1+ years in AR or collections; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent; Bachelor’s degree preferred.
• 1+ years of collections, accounts receivable, or customer service experience preferred.
• Bilingual English/Spanish a plus.
• Working knowledge of Microsoft Word and Excel.
• Strong communication skills with a customer-focused, solution-oriented mindset.

Responsibilities

• Manage an assigned portfolio of customer accounts, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.

Skills

Communication

Customer Service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Uline is hiring a Financial Services - Accounts Receivable Associate to support our success in Waukegan, IL. You will manage an assigned portfolio of customer accounts, contact customers by phone and email, and resolve past-due balances with solution-oriented communication.

This on-site role requires a high school diploma (Bachelor’s preferred) and 1+ years in AR or collections; bilingual English/Spanish is a plus.