Accounts Receivable Associate, CoStar Group - Richmond, VA

CoStar Group; Richmond (VA); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(K) with matching contributions

Paid time off

Tuition reimbursement

Employee stock purchase plan

Job summary

CoStar Group in Richmond, VA seeks an Accounts Receivable Associate to own full AR lifecycle in a fast-paced, high-volume setting. The role emphasizes accurate reporting, customer service and proactive problem resolution with internal partners.

The candidate will drive aging metrics, collaborate with sales on collections, and support periodic reporting and process improvements in a deadline-driven environment.

Qualifications

• Bachelor’s degree required from an accredited, in-person college/university.
• Experience with Excel including pivot tables and V-lookups.
• Excellent oral and written communication skills.
• Strong attention to detail and accuracy.
• Experience in finance or AR environments, with closing periods flexibility.
• 1+ years in financial services or collections preferred.

Responsibilities

• Improve AR performance using aging metrics and data analysis.
• Resolve slow pay or non-payment issues via proactive client communication.
• Maintain high CSAT and NPS through professional relationships.
• Understand AR lifecycle, root cause analysis, and aging prevention.
• Coordinate with sales and AR teams on 60-day delinquent accounts.
• Balance portfolio work with ad hoc reporting and special projects.

Skills

Customer service

Attention to detail

Communication skills

Time management

Flexibility

Education

Bachelor's degree

Tools

Excel

Job description

Who isCoStarGroup?

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly uniqueand valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Role Overview:

Accounts ReceivableAssociate

Richmond, VA | In office, Monday – Friday

AtCoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition.

We are currently seeking an experienced Accounts ReceivableAssociate to join our team in our Richmond location. TheAccounts ReceivableAssociatewillbe responsible forfull life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment.

KeyResponsibilities

• Accountable for improving AR performance through concise AR Aging metrics.

• Identifyand resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.

• Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.

• Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-monthtime frame.

• Coordinate and elevate slow or non-pay accounts at 60-daysthresholds with salesorganizationsand AR Management for support.

• Balance portfolio performance with supporting occasional projects andAdhocreporting requests.

Basic Qualifications

• Bachelor’s degreerequiredfrom an accredited, not-for-profit, in-person college/university

• A track recordof commitment to prior employers

• Proven ability to actively resolve customer inquiriesin a timely mannerand high degree of customer service

• Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes

• Experience anddemonstratedproficiencywith Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and V-lookups)

• Excellent oral and written communication skillsrequired

• Experience collaborating and communicating with other internal business partners

• Strong focus and attention to detail

• Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-endclosing

Preferred Qualifications

• 1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment

• Accounts Receivable Collections experience

• Evidence of strong academic performance in college

What’s In It ForYou?

Ifyou area driven professional looking for a high-growth, high-reward career, CoStarGroupoffers the ideal opportunity.Be part of a best-in-class companywith strong year-over-year growththat invests inyour success. Enjoy a rewarding atmosphere where you can learn, excel, and grow.

When you join CoStar Group,you’llexperience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives.CoStar Group also invests in your professional and academic growth with internal trainingandtuition reimbursement.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / PrescriptionDrug

• Life, legal, and supplementary insurance

• Virtual and in person mental health counseling services for individuals andfamily

• Commuter and parkingbenefits

• 401(K) retirementplanwith matching contributions

• Employee stock purchaseplan

• Paid timeoff

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

• Access to CoStar Group’s Employee ResourceGroups

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthysnacks

Sponsorship

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.However, please note that CoStar Groupis not able toprovide visa sponsorship for this position.

Pay Transparency

The final salary or hourly rate offered for this role will fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.

Base Compensation: $46,000.00 - $60,000.00 (Hourly)

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing