Accounts Receivable Associate

Truity Partners; Green Bay (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

Truity Partners in the Fox Valley area is seeking an Accounts Receivable Associate to support daily AR activities and maintain accurate customer records. You will work across departments to resolve billing and payment questions, ensuring timely processing of transactions.

The role requires strong attention to detail, excellent communication, and proficiency in Excel with experience in ERP systems. A focus on accurate cash flow and collaboration with the accounting team is essential.

Qualifications

• Experience in accounts receivable, billing, or related accounting preferred.
• Associate degree in accounting/finance or related field preferred; high school diploma required.
• Strong attention to detail and accuracy with high data volume.
• Proficient with Excel and ERP systems; good written and verbal communication.

Responsibilities

• Support daily accounts receivable activities, ensuring customer transactions are processed accurately and timely.
• Prepare and distribute customer invoices and related billing documentation.
• Review daily cash activity and provide reporting to internal stakeholders.
• Apply customer payments and ensure cash receipts are reflected in the accounting system.
• Reconcile customer accounts and investigate outstanding balances or discrepancies.
• Communicate with customers regarding invoices, payments, and receivable questions.
• Maintain accurate and organized customer account records and assist with month-end activities.

Skills

Strong communication

Detail-oriented

Organizational skills

Problem solving

Customer communication

Microsoft Excel

Data entry accuracy

Education

Associate degree in Accounting/Finance/Business

High school diploma

Tools

Excel

ERP systems

Job description

Our client is an organization in the Fox Valley area looking for an Accounts Receivable Associate. Our client is looking for a detail-oriented accounting professional with strong communication, organization, and problem-solving skills. This individual will support daily accounts receivable activities, maintain accurate customer accounts, and work across departments to resolve billing and payment-related questions.

The salary range for this position is $45k-55k + bonus.

The Accounts Receivable Associate will be responsible for, but not limited to, the following:

RESPONSIBILITIES

• Support daily accounts receivable activities, ensuring customer transactions are processed accurately and timely.
• Prepare and distribute customer invoices and related billing documentation.
• Review daily cash activity and provide appropriate reporting to internal stakeholders.
• Apply customer payments and ensure cash receipts are properly reflected within the accounting system.
• Reconcile customer accounts and investigate outstanding balances, discrepancies, or unapplied payments.
• Research payment variances, including partial payments and other unresolved account activity.
• Review general ledger activity related to accounts receivable and assist in resolving posting discrepancies.
• Process account adjustments and credits while maintaining appropriate supporting documentation.
• Communicate with customers regarding invoices, payments, account balances, and other receivable-related questions.
• Maintain accurate and organized customer account records.
• Partner with internal teams to research billing questions and resolve customer account issues.
• Assist with transportation, shipping, or other billing-related calculations and discrepancies as needed.
• Provide timely updates regarding outstanding receivables and other account issues requiring additional attention.
• Support account reconciliations and other month-end accounting activities.
• Provide backup assistance across the accounting department as needed.
• Participate in process improvements and additional accounting projects based on business needs.

The Accounts Receivable Associate will possess the following:

EXPERIENCE REQUIRED

• High school diploma or equivalent required; Associate's degree in Accounting, Finance, Business, or a related field preferred.
• Previous accounts receivable, billing, cash application, or related accounting experience preferred.
• Strong attention to detail with the ability to maintain accuracy while processing a high volume of information.
• Proficiency with Microsoft Office applications, including Excel.
• Experience working with accounting or ERP systems preferred.
• Strong written and verbal communication skills with the ability to professionally interact with customers and internal teams.
• Effective analytical and problem-solving skills with the ability to research discrepancies, evaluate information, and determine appropriate next steps.
• Strong organizational and time management skills with the ability to manage multiple deadlines and priorities.
• Accurate data entry and numerical skills.
• Ability to work effectively both independently and as part of a collaborative accounting team.
• Strong judgment and discretion when working with confidential financial and customer information.
• Dependable and accountable with consistent follow-through on assigned responsibilities.
• Ability to occasionally travel for business needs as required.

Equal Opportunity Employer

The compensation philosophy reflects the Company's reasonable expectation at the time of posting. Actual compensation is influenced by a variety of factors including, but not limited to, skills, experience level, and overall qualifications. This role may also be eligible to participate in a discretionary incentive program and company-sponsored benefits, subject to the rules governing those programs.