Accounts Receivable Assistant - Student Accounts

Southern Seminary; Louisville (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Southern Seminary seeks an Accounts Receivable Assistant - Student Accounts to act as the front line for tuition questions, balances, and billing. The role also supports registration activities and other AR processes in a typical office setting.

Responsibilities include answering calls and emails, mailing statements, posting payments, updating payment plans, and assisting with collections and refunds under supervision.

Qualifications

• Two years of experience in customer service, accounting or accounts receivable.
• Secretarial experience is preferred.
• Strong Word and Excel skills are required.

Responsibilities

• Answer telephone and emails about tuition, loan or AR balances for students, faculty, staff or others.
• Mail monthly billing statements.
• Verify payments received in mail and night deposit box.
• Approve and record changes to tuition payment plans.
• Enter Monthly Payment Plan changes on student accounts.
• Enter and post GL edits.
• Send monthly collection letters for past due payments related to AR, RT, LN and Tuition.
• Transfer accounts to the collection agency as needed.
• Update addresses in the database including mail forwarding.
• Serve as backup for the window cashier and accounting clerk.
• Serve as backup to Bursar for check refund approvals and approving daily deposits.
• Performs other duties as may be assigned by supervisor.

Skills

Customer service

Accounting

Accounts receivable

Excel

Word

Education

High school diploma

Tools

Word

Excel

Job description

JOB SUMMARY:

The Accounts Receivable Assistant - Student Accounts serves as the “face” of accounting to those calling about account balances, charges, invoices, etc. This person assists with registration and other functions of Accounts Receivable.

ESSENTIAL JOB FUNCTIONS:

The employee in this position will have the following essential job functions:

• Answers the telephone and emails and responds to questions related to tuition, loan or other accounts receivable balances for students, faculty, staff or others
• Mails monthly billing statements
• Verifies payments received in mail and night deposit box
• Approves and records student requested changes to tuition payment plans
• Enters all Monthly Payment Plan changes on student accounts.
• Enters and post GL edits
• Sends monthly collection letters for past due payments related to AR, RT, LN and Tuition
• Transfer accounts to the collection agency as needed
• Update addresses in the database including mail forwarding
• Serves as a backup for the window cashier and accounting clerk
• Serves as backup to Bursar for check refund approvals and approving daily deposits

Performs other duties as may be assigned by supervisor.

EDUCATION:

The person in this position should have a minimum of a high school diploma.

EXPERIENCE:

The person in this position is required to have at least two years of previous work experience related to customer service, accounting or accounts receivable. Secretarial experience is also preferred. The person in this position should also have strong Word and Excel skills.

SUPERVISION:

The person in this position will supervise no one.

The person in this position will report to the Bursar.

WORK ENVIRONMENT:

The person in this position will work in a typical office environment.

EQUIPMENT:

The person in this position will use the following equipment: computer, calculator, etc.