Accounts Receivable Analyst

Cars Commerce; United States; Hybrid; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision healthcare

New Hire Stipend for Home Office Setup

Generous PTO

Paid Holidays, Floating Holiday, Volun

Job summary

Cars Commerce in Chicago IL/Remote seeks an Accounts Receivable Analyst to manage AR balances, communicate with customer departments, and quantify credit risk. The role requires strong communication, analytical skills, and proficiency with systems like Salesforce and Psoft.

You will review 1250+ dealer ARs, resolve billing discrepancies, coordinate with Sales, document contacts, and strive to meet weekly, monthly, and quarterly collection targets. Equal opportunity employer.

Qualifications

• Excellent communication, both verbal and written, with internal and external customers.
• General knowledge of accounts receivable processes and billing practices.
• Ability to learn multiple systems used for documenting collection efforts.
• Capability to meet AR goals on a monthly basis and analyze trends.
• Bachelor’s degree and 2–4 years of related experience.

Responsibilities

• Review and analyze 1250+ Dealer AR accounts with collection efforts via phone and email.
• Research billing discrepancies, process cancellations, credits, misapplied payments, and write-offs.
• Communicate professionally with customers and sales teams to resolve issues.
• Document all contacts and plan corrective actions with Sales.
• Meet weekly, monthly, and quarterly collection goals.
• Prepare credits and billing corrections per company guidelines.

Skills

Verbal and written communication

Accounts receivable basics

Internet and email protocols

Salesforce familiarity

Psoft familiarity

Meet AR monthly goals

AR trend analysis

Excel and Word

G-Suite proficiency

PeopleSoft preferred

Education

Bachelor’s degree or 4 year college

Tools

Salesforce

Psoft

Microsoft Office

G-Suite

PeopleSoft

Job description

Be Essential At Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

Accounts Receivable Analyst Job Description

ABOUT THIS ROLE: Chicago IL/Remote

The AR Analyst is the central figure of responsibility in the successful management of Account Receivables balances. The primary responsibility of the AR Analyst is to establish and maintain communication lines with various customer departments that may impact the payment status of customers, thus impacting Accounts Receivable. The ideal AR Analyst will proactively identify and quantify credit risk issues and create solutions for the resolution of these items. The position requires excellent communication and negotiating skills, strong analytical skills, and advanced organizational and presentation abilities.

Additional Duties Include But Are Not Limited To

• Review and analyze 1250+ Dealer Customer AR accounts by making collection inquiries and efforts via phone and email
• Ability to proactively research any billing discrepancies causing the collection issue and make necessary corrections, including but not limited to: processing cancellation requests, issuing credits, applying misapplied payments and writing off debt when necessary.
• Communicate to customer in a professional manner
• Work closely with Sales to escape and communicate the collection issues and communicate the resolution to Sales
• Thoroughly document all contacts on each account
• Responsible for meeting weekly, monthly and quarterly collection goals on assigned accounts.
• Prepare credits and/or billing corrections per established company guidelines
• ACCOUNTABILITY AND DECISION MAKING:
• Responsible for managing all aspects of the Accounts Receivable accounts assigned in accordance with the Company credit and collection guidelines and policies.
• Responsible for communicating to the respective departments the root cause for collection issues that are related to billing discrepancies, product performance issues, sales issue, etc.
• Ability to provide resolution to collection issues to Management
• Ability to quickly identify accounts at risk proactively before delinquency become inevitable

Internal And External Contacts

• Communicate with external customers in a professional manner at all times to determine the root cause for the collection issue.
• Communicate with Sales to inform issues with their accounts and provide resolution
• Communicate collection issues due to internal process/training or product issues resulting in collections issues so the issues are addressed in a timely manner

Required Skills

• Excellent verbal and written communication skills
• General knowledge of accounts receivable
• Knowledge of internet and email protocols
• Ability to learn various systems used to document collection efforts (Salesforce, Psoft)
• Ability to meet monthly AR goals as provided by Management
• Ability to analyze AR account trends and proactively resolve any collection issues
• Knowledge of Microsoft Office (Excel and Word) program
• Knowledge of G-Suite (Gmail, Sheets & Docs) program
• Knowledge of Peoplesoft preferred

Required Experience

• 4 Year College Degree
• Ability to work in a fast-paced changing environment.
• 2 to 4 years of work experience required, in related area preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary Range

$41,500.00-49,800.00

Our Comprehensive Benefits Package Includes

• Medical, Dental & Vision Healthcare Plans
• New Hire Stipend for Home Office Set-Up
• Generous PTO
• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.