Accounts Payable, Receivable Specialist - Month-End Expert

Socket; Mount Prospect (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

Deere & Company is seeking a Technology Specialist to lead onboarding and implementation of John Deere Operations Center. You will train customers, provide ongoing support, and drive adoption of connected technology across Strategic Accounts Group.

The role requires strong communication, problem-solving, and relationship-building skills, with up to 50% travel and a focus on delivering business value through digital construction solutions.

Qualifications

• Experience delivering training, consulting, implementation, or technical support to customers with varying levels of technology proficiency.
• Excellent communication, problem-solving, and relationship-building skills, with the ability to translate technical concepts into business value.
• Ability to manage multiple customer implementations and priorities while maintaining high customer satisfaction.

Responsibilities

• Lead customer onboarding and implementation of John Deere Operations Center with proper account setup and data integration.
• Provide training and ongoing support to help customers adopt Operations Center tools and workflows, including Pro Service.
• Coordinate with Deere functions to enable system changes meeting SAG customer needs.
• Serve as a trusted advisor to improve operational efficiency and decision-making through connected technology.
• Monitor adoption and address barriers to drive increased utilization.
• Advocate for product enhancements based on the voice of the customer within ISG.

Skills

Customer onboarding

Training delivery

Technical support

Relationship building

Communication

Travel up to 50%

Education

Bachelor's Degree in Engineering/Technology, Business/Management, Marketing, or Education

Tools

John Deere Operations Center

JDLink

Precision Construction

Smart Grade

Job description

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Technology Specialist

• Strategic Accounts Group

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Job

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before!

Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer, including disabled & veterans.

Primary

Location:

United States (US)- Illinois

• Moline

Function

Marketing and Sales (CA)

Title

Technology Specialist

• Strategic Accounts Group-124202

Onsite/Remote

Remote Position

This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.

Your Responsibilities

• Lead customer onboarding and implementation of John Deere Operations Center, ensuring proper account setup, machine connectivity, data integration, and system readiness.
• Provide training, coaching, and ongoing support to help customers and SAG team members confidently adopt and utilize Operations Center tools, features, and workflows, including Pro Service.
• Coordinate with other Deere functions to enable system changes required to meet the needs of the SAG customers account functionality
• Serve as a trusted advisor to customers, identifying opportunities to improve operational efficiency, productivity, and decision-making through connected technology solutions.
• Monitor customer adoption proactively addressing barriers and resolving issues to driving increased utilization.
• Serve as the voice of the customer within John Deere Integrated Solutions Group (ISG), advocating for product enhancements, process improvements, and solutions that increase customer satisfaction.

VISA Sponsorship is NOT available for this position

What Skills You Need

• Working knowledge of digital construction technologies, including telematics and machine connectivity.
• Proven customer-facing experience delivering training, consulting, implementation, or technical support to customers with varying levels of technology proficiency.
• Excellent communication, problem-solving, and relationship-building skills, with the ability to translate technical concepts into practical business value for customers.
• Ability to manage multiple customer implementations and priorities, while maintaining a high level of customer satisfaction and attention to detail.
• Ability and willingness to travel up to 50%

What Makes You Stand Out

• Experience with John Deere Operations Center, Precision Construction, Smart Grade™, JDLink™, or other connected construction technology solutions.
• Knowledge of construction workflows, including earthmoving, grading, site development, paving, utility installation, production measurement, and project tracking.
• Experience analyzing and utilizing equipment, productivity, and telematics data to improve customer performance and operational efficiency.
• Background in training, customer success, or technology adoption, with a demonstrated ability to drive long-term customer engagement and utilization.

Education

Ideally you will have a degree or equivalent related work experience in the following:

• Bachelor's Degree in Engineering/Technology, Business/Management, Marketing, or Education or related area of study or…