Accounts Payable / Expense Management Representative

Genworth Financial; Atlanta (GA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan options

Paid time off (PTO)

Tuition reimbursement

Wellness program

Job summary

Genworth Financial is seeking an Accounts Payable / Expense Management Representative in a hybrid role based around Lynchburg, VA and Richmond, VA. You will process invoices, validate data, and support month-end close while collaborating with Sourcing, requesters, and suppliers.

The role emphasizes process automation, internal controls, and serving as an SME within the AP team. A High School Diploma and AP experience are required, with a preference for an associate or bachelor’s degree.

Qualifications

• 2+ years of Accounts Payable experience.
• Customer service experience.
• Excellent communication, time management, organizational and interpersonal skills.

Responsibilities

• Process Accounts Payable invoices and related functions.
• Review and code invoices, ensure proper approvals.
• Resolve discrepancies with suppliers and internal teams.
• Support month-end close processes and process improvements.
• Assist with OCR/ICR data validation and data entry into Oracle.
• Provide SME guidance within the AP team.

Skills

Customer service

Communication

Time management

Organizational skills

Interpersonal skills

Microsoft Office

Education

High School Diploma

Associate/Bachelor degree (Preferred)

Tools

Oracle

Kofax KTM Validation and MarkView

Microsoft Excel

Job description

POSITION TITLE

Accounts Payable / Expense Management Representative

LOCATION

Lynchburg, VA (hybrid) Richmond, VA (hybrid)

YOUR ROLE

The Accounts Payable / Expense Management Representative reports to the Senior Manager, Expense Management and is responsible for processing Accounts Payable invoices and related functions such as discrepancy resolution and customer service. The role works independently, as part of a team, and with department management on special projects, driving process improvements and assisting with month‑end close processes. This position offers an excellent opportunity for a motivated, organized individual seeking a fast‑paced work environment focused on process automation and key accounting system utilization.

What you will be doing

• Ensure that appropriate documentation is submitted for payment based on the Accounts Payable policy.
• Ensure invoices are categorized and routed appropriately from receipt in the Genworth Invoices mailbox.
• Validate data captured from invoices (OCR/ICR) and enter invoice and check requisition information into Oracle.
• Accurately review, code and process invoices ensuring proper approval in accordance with Genworth Approval Hierarchy.
• Collaborate with Sourcing, requesters and suppliers to respond to customer inquiries, audit requests, reconcile supplier statements, and correct discrepancies.
• Meet turnaround times and other goals as stated by Accounts Payable leadership.
• Respond to Accounts Payable related inquiries through the Accounts Payable research mailbox.
• Adhere to standard operating procedures and internal controls.
• Serve as the Subject Matter Expert (SME) within the Accounts Payable team.
• Document procedures as needed.
• Reassess priorities to meet deadlines.
• Assist with other projects as needed, including identifying and implementing process improvements.
• Support the American Express corporate credit card program by executing temporary limit increases with approval and processing corporate credit card applications.
• Support the associate exit process to ensure corporate cards are cancelled upon exit.
• Support the T&E expense report audit as backup.

What you bring

Required

• High School Diploma.
• At least 2 years of Accounts Payable experience.
• Customer service experience.
• Excellent communication (written and verbal), time management, organizational and interpersonal skills.
• High level of initiative, motivation and integrity.
• Ability to work effectively in diverse work groups.
• Proficiency in Microsoft Office applications.

Preferred

• Associate’s or Bachelor’s Degree.
• Insurance product and process knowledge.
• At least 5 years of Accounts Payable experience.
• Knowledge of coding invoices and the General Ledger.
• Background in Oracle and Kofax (KTM Validation and MarkView).
• Proficiency in Excel.

ADDITIONAL

At this time, Genworth will not sponsor a new applicant for employment authorization for this position. No agencies please.

Employee Benefits & Well-Being

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer‑funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services