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Iterable, Inc. is seeking an Accounts Payable Lead to manage day-to-day AP and Travel & Expense operations while driving a major automation initiative. You will lead the Coupa Invoice Smash rollout, automate invoice ingestion, and reduce manual touchpoints across the procure-to-pay workflow.
The ideal candidate brings hands-on Coupa and NetSuite experience, 5+ years in AP, and a strong focus on process improvement, accuracy, and cross-functional partnership in a fast-growing environment.
Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Learn more about our story and mission on our Culture and About Us pages.
Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We've also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer's Choice for 2026, and were featured in Snowflake's Modern Marketing Data Stack 2026.
With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. Learn more about our story and mission on our Culture and About Us pages. Let's shape the future of customer engagement together!
As the Accounts Payable Lead, you will play a vital role: managing day-to-day Accounts Payable and Travel & Expense operations while leading a critical department strategic initiative to automate our end-to-end invoice ingestion process. You will be instrumental in driving our transition to Coupa Invoice Smash to automate invoice entry, eliminate manual touch points, and scale our procure-to-pay workflow. The ideal candidate thrives on process optimization, possesses deep hands-on expertise in Coupa, and is excited to lead a high-visibility automation project from implementation through change management.
Lead the rollout and optimization of Coupa Invoice Smash, driving our team goal to transition from manual invoice entry to automated ingestion.
Evaluate process and system infrastructure, along with identifying and implementing process improvement opportunities and KPI reporting; champion and drive automation and AI solutions.
Lead daily operations including the execution of time-sensitive weekly payment runs and vendor onboarding; key collaborator in the cash forecasting process for AP payments.
Work closely with other departments and serve as main point of contact for AP and T&E related questions and inquiries; monitor AP email inbox and slack help channels
Support month-end close, including AP & T&E accruals, fluctuation analysis and account reconciliations
Partner closely with our Offshore team, offering support and guidance necessary to maintain high-performing global team and ensure tracking to deadlines
Lead team wide standard operating procedure (SOP) documentation and cross-functional training
Be a versatile team player that can perform various tasks, assisting with audit deliverables and other ad-hoc projects & requests
Bachelor's degree in Accounting, Finance, Business Administration, or a related field
Direct experience with Coupa (or similar P2P system) and NetSuite ERP strongly preferred; experience with Numeric and Navan a plus
5 or more years of accounts payable experience, with a strong understanding of AP processes, internal controls, and general accounting principles
Exceptional written, verbal, and listening skills; able to work effectively across functions
Project work and organizational skills; able to prioritize and adapt quickly in a dynamic, high-growth environment.
High standards for quality and accuracy; takes pride in delivering thoughtful, reliable work.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.