Accounts Manager

Castle Rental; Fayetteville (AR); On-site; USD 42,000 - 62,000; Full time

Job summary

Castle Rental seeks an Accounts Manager in Fayetteville, AR to manage customer accounts and achieve revenue and collection targets as directed by the Store Manager. You will maintain knowledge of rental agreements and customer accounts, and coordinate payments and collections.

The role includes delivering and installing products, maintaining vehicle and inventory records, and ensuring accurate documentation. You will support the store manager and contribute to smooth store operations.

Qualifications

• Maintains knowledge of castle plan and customer rental agreement.
• Develops and trains customers diligently to achieve on time payment habits.

Responsibilities

• Maintains complete knowledge of the castle plan and customer rental agreement.
• Maintains current knowledge of the accounts status of all rental customers.
• Develops and trains customers diligently to achieve on time payment habits.
• Explains the rental agreement to the customer in some cases
• Delivers, installs, and picks-up products to and from the customer's home as needed in a safe and damage free manner.
• Retrieves products from the homes of customers who choose not to renew the rental agreement.
• Documents and receives customers payment successfully in the field and store.
• Performs preventative maintenance on delivery vehicles to ensure top safe operating condition.
• Operates the delivery vehicle safely, following all laws, regulations, and company procedures.
• Cleans returned products.
• Assists the store manager in controlling inventory.
• Assists in receiving product into the store by following the proper inventory receiving and transfer procedures.
• Maintains records and documentation.
• Performs other related duties as needed.

Skills

Customer account management

Revenue targets

Accounts receivable

Delivery and installation

Vehicle maintenance

Inventory control

Documentation

Safe driving

Job description

Job Title

Accounts Manager

Reports To

Store Manager

FLSA Status

Exempt

Summary

Responsible for managing customer accounts and achieving established levels of revenue and collection rates as directed by the Store Manager and general office by performing the following duties.

Duties and Responsibilities

Other duties may be assigned.

• Maintains complete knowledge of the castle plan and customer rental agreement.*
• Maintains current knowledge of the accounts status of all rental customers.*
• Develops and trains customers diligently to achieve on time payment habits.*
• Explains the rental agreement to the customer in some cases
• Delivers, installs, and picks-up products to and from the customer's home as needed in a safe and damage free manner.*
• Retrieves products from the homes of customers who choose not to renew the rental agreement.*
• Documents and receives customers payment successfully in the field and store.*
• Performs preventative maintenance on delivery vehicles to ensure top safe operating condition.*
• Operates the delivery vehicle safely, following all laws, regulations, and company procedures.*
• Cleans returned products.*
• Assists the store manager in controlling inventory.*
• Assists in receiving product into the store by following the proper inventory receiving and transfer procedures.*
• Maintains records and documentation.*
• Performs other related duties as needed.