Accounts Clerk - Elizabeth, NJ

Maersk; Elizabeth (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Warehousing and Distribution USA LLC seeks an Operations Support professional to manage freight forwarding shipments across multiple modes, ensuring high-level operational excellence and superior service for customers. The role focuses on recapping shipments, quoting and invoicing, and coordinating with dispatch and stations.

The ideal candidate will have 1 year of customer service or operations experience, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Experience in customer service or operations preferred (1 year)
• Must have financial acumen and invoicing/payables experience
• Excellent verbal and written communication skills
• Ability to work in a high-volume environment, handling emails and calls
• Proficient with Microsoft Office and data entry into systems

Responsibilities

• Recapping shipments and accounting related to shipments
• Answering customer service calls
• Quoting, costing and invoicing of domestic shipments, air and ground
• Preparing paperwork for routing and timely filing
• Communicating freight status to customers and dispatch
• Data entry into transportation management system and document management system
• Other duties as assigned

Skills

Multitasking

Negotiation

Financial acumen

Communication skills

Attention to detail

Microsoft Office

Tech savvy

Tools

Transportation Management System

Document Management System

Microsoft Office

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

The Operations Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers.

Essential Functions:

• Recapping shipments - ‘Recapping’ is the process that collects all transportation expenses related to a shipment, rates the shipment per the customer tariff or ad-hoc quote, and completes the accounting transaction
• Answering Customer Service Calls
• Excellent Customer service
• Quoting, costing and invoicing of domestic shipments, air and ground

• Preparing paperwork for routing, closing out files, and sending documentation out on a timely basis

• Communicating freight status and any problems to other stations and customers, and updating the system

• Communicating to dispatch for customers' requested pick-ups

• Adhere to TSA /KSMS and other government regulatory compliance standards with regards to booking and routing of all shipments

• Data entry of shipments into transportation management system
• Uploading of Documents to Document Management System
• Other duties as assigned

SKILLS/COMPETENCIES:

• Multi-tasking while maintaining precise attention to detail

• Negotiating abilities and able to close independently from management oversight

• Must have a financial acumen and experience with invoicing and payables

• Excellent verbal and written communication skills
• Must be able to work in demanding, high-volume environment, particularly with email and calls

• Precise attention to detail

• Proficient in Microsoft Office

• Must be tech savvy

EXPERIENCE:

• Previous customer service or operations experience preferred - 1 years experience

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!

Pay Range:

$22-$23.50

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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