Accounting Operations Supervisor - Bureau of Motor Vehicles

State; Augusta (ME); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Paid holidays

Sick leave

Vacation leave

Health insurance

Dental insurance

Retirement plan

Gym reimbursement

Job summary

Department of the Secretary of State in Augusta, Maine, is seeking an Accounting Operations Supervisor to lead the General Processing team, oversee deposits, A/R and A/P, and ensure compliance with GAAP, SAAM, GASB, and OSC guidance. The role emphasizes process improvements, staff supervision, and cross‑unit collaboration.

The position offers a comprehensive benefits package, an emphasis on work-life balance, and opportunities to contribute to public service in a dynamic government environment.

Qualifications

• Experience supervising accounting or business operations staff.
• Knowledge of GAAP, SAAM, GASB and OSC guidance.
• Strong analytical and attention to detail.
• Ability to manage daily deposits, A/R and A/P processes.

Responsibilities

• Lead the General Processing team to maintain steady processing levels and prevent backlogs.
• Supervise and develop direct reports, set expectations, monitor performance.
• Track team workload and balance priorities to meet deadlines.
• Maintain regular communication with Accounting Unit leadership and staff.
• Serve as SME for General Processing functions (AP, billing, deposits, scanning, data entry).
• Serve as the point of contact for internal/external stakeholders and troubleshoot issues.
• Evaluate workflows, identify risks and drive process improvements.

Skills

Supervisory experience

Accounting knowledge

Attention to detail

Analytical thinking

Communication skills

Education

Background in Business/Public Admin or Accounting

Job description

Position: Accounting Operations Supervisor

Department: Secretary of State - Bureau of Motor Vehicles Division: Administration & Finance Division

Location: Augusta, Maine

Schedule: Monday - Friday

Job Class: Business Manager I - 0041

Grade: 21

Salary: $23.65 - $33.39

Closing Date: October 26, 2026

Join Our Team at the Department of the Secretary of State: At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team.

About the Position

The Accounting Operations Supervisor role oversees the General Processing team within the Accounting Unit by setting priorities, supervising staff, and providing guidance to ensure efficient operations. It manages daily deposits, accounts receivable (A/R), and accounts payable (A/P) processes while overseeing additional responsibilities based on operational needs. The role monitors workflow, identifies opportunities for process improvements, collaborates with leadership to implement enhancements, and serves as a subject matter expert for resolving operational issues relating to their team. The position also maintains knowledge of applicable laws, regulations, policies, and accounting standards, including SAAM, GAAP, GASB standards, and Office of the State Controller (OSC) guidance, to ensure compliance and accurate financial operations.

What We’re Looking For

• Organization & Follow-Through: Maintain awareness of the status of the team’s work, track commitments and deadlines, and ensure tasks are carried through to completion.
• Professional Judgment & Attention to Detail: Apply analytical thinking and sound judgment to operational decisions while ensuring accuracy, consistency, and compliance.
• Problem-Solving: Identify issues, assess risk, and put practical solutions in place, helping staff through challenges as they arise.
• Adaptability: Lead the team through evolving policies, procedures, and technologies, including process improvement and modernization initiatives.
• Customer Service: Provide courteous, accurate, and efficient service to internal and external stakeholders.

Key Competencies We Value

• People Leadership & Development: Lead employees across varying levels of experience. Guiding onboarding, training, and ongoing development.
• Communication: Communicate rules, policies, and changes clearly. Hold direct conversations with professionalism and empathy.
• Operational Leadership: Maintain a consistent, stable level of processing in line with Department, OSC, and legislative deadlines.
• Team Building: Foster collaboration, accountability, and a respectful, productive workplace culture.
• Emotional Intelligence: Demonstrate self-awareness, empathy, discretion, and sound judgment.

In this role, you will

• Lead the General Processing team in maintaining a consistent, stable level of processing and preventing backlogs.
• Supervise and develop direct reports by setting expectations, monitoring performance, and developing staff.
• Keep track of the work of the team and balance the work to ensure that priorities and deadlines are met.
• Maintain regular communication with the Managing Staff Accountant and Accounting Unit leadership through check-ins, team huddles, and ongoing collaboration.
• Serve as a subject matter expert for General Processing functions, including accounts payable, billing, deposits, scanning, BIE entry, and other operational processes.
• Serve as a point of contact for General Processing inquiries from internal and external stakeholders and help stakeholders troubleshoot and resolve challenges independently where possible.
• Evaluate workflows, identify risks and opportunities for improvement, and lead the team in putting process enhancements in place.

Preferred Qualifications

• Supervisory experience in accounting or business operations.
• Experience with accounts payable, accounts receivable, deposits, or financial processing.
• Experience with Lean or other continuous improvement practices.
• Experience improving workflows, including streamlining or digitizing paper-based work.
• Demonstrated ability to learn and adopt new technologies, including evaluating and verifying new digital tools.
• Knowledge of accounting principles and financial regulations.
• Strong organizational, written communication, and problem-solving skills.

Minimum Qualifications

Education, training, and/or experience in Business/Public Administration, Accounting, Economics, or another related field demonstrating competency in coordinating business operations, reviewing and maintaining records, and acting in a leadership capacity.

Applicants must be authorized to work in the United States.

Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire.

The successful candidate must pass a National Criminal Background check, which may include fingerprinting.

Why Join Our Team?

• Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($12,213.69 - $14,790.59 annual value), depending on salary. Use this chart to find Premium Rates for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan: The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Gym Membership Reimbursement: Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts: Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness: The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program: Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave. Additional unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation: Save additional pre‑tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all backgrounds.

About Us

Application Process About Us Join Maine State Government and Make a Difference in Your Community If you're looking for a fulfilling career that allows you to serve the public and make a difference, consider working with Maine State Government! Our departments boast an array of professions, including attorneys, biologists, correctional officers, equipment operators, engineers, human resources professionals, information technology experts, law enforcement officers, nurses, park rangers, social workers, and transportation workers. With more than 100 agencies, boards, and offices, Maine State Government is the perfect place to explore various industries and interests. Whether you're interested in finance or forestry, there's an opportunity for you to help make Maine an even better place to live.