Accounting Operations Supervisor

LanceSoft, Inc.; Urbandale (IA); On-site; USD 75,000 - 110,000; Full time

Job summary

LanceSoft, Inc. in Urbandale, IA is seeking an Accounting Operations Supervisor to lead a team of 10–12 professionals. You will oversee workflow, coach staff, and ensure accurate high-volume processing during month-end close.

The ideal candidate has 5+ years in accounting/finance and prior supervisory experience, with strong communication and problem-solving skills for cross-functional collaboration across global teams.

Qualifications

• 5+ years of accounting or finance experience
• Prior people leadership or supervisory experience
• Experience leading or supporting an accounting operations/transaction-processing team
• Experience working in a high-volume accounting environment with month-end close

Responsibilities

• Lead and support a team of approximately 10–12 colleagues with day-to-day guidance and mentorship
• Manage workflow, assign priorities, and monitor team performance to meet goals
• Set team goals and provide regular feedback, coaching, and support
• Review work for accuracy and timeliness according to procedures
• Serve as SME and escalation point for operational questions and complex issues
• Partner with internal stakeholders to resolve issues and maintain smooth accounting operations
• Support high-volume activities during month-end close
• Identify process issues and implement improvements to increase efficiency
• Communicate accounting policies and processes clearly to team and stakeholders
• Collaborate with cross-functional and global teams; engage AP/AR teams for support
• Monitor operational results and take action to improve performance

Skills

Leadership

Communication

Problem-solving

Workflow management

Prioritization

Stakeholder management

Cross-functional collaboration

Global team experience

Month-end close

High-volume environment

Education

Bachelor's degree in Accounting/Finance

Tools

Workday

Oracle

Job description

We are seeking an Accounting Operations Supervisor to lead a team of approximately 10–12 accounting operations professionals. This role will be responsible for workflow management, prioritization, team performance, coaching, issue resolution, and supporting high-volume accounting activities.

The ideal candidate will have 5+ years of accounting or finance experience, prior supervisory or people-leadership experience, strong communication and problem-solving skills, and experience supporting month-end close activities.

Key Responsibilities

• Lead and support a team of approximately 10–12 colleagues, providing day-to-day guidance, coaching, and mentorship.


• Manage workflow, assign priorities, and monitor team performance to ensure operational goals are achieved.


• Set team goals and provide regular feedback, coaching, and support.


• Review work and ensure tasks are completed accurately, timely, and according to established procedures.


• Serve as a Subject Matter Expert (SME) and escalation point for operational questions and complex issues.


• Partner with multiple internal stakeholder groups to resolve issues and maintain smooth accounting operations.


• Support high-volume activities during month-end close.


• Manage competing priorities effectively in a fast-paced, high-volume environment.


• Identify process issues and recommend or implement improvements to increase efficiency.


• Communicate accounting policies, procedures, and processes clearly to team members and stakeholders.


• Collaborate with teams across different countries and functions; global team experience is preferred.


• Work closely with dedicated Accounts Payable (AP) and Accounts Receivable (AR) teams that provide additional operational support.


• Monitor operational results and take appropriate action to improve team and department performance.

Required Qualifications

• 5+ years of professional experience in accounting or finance.


• Prior people leadership, supervisory, or team-lead experience.


• Experience leading or supporting an accounting operations, finance operations, or transaction-processing team.


• Strong workflow management and prioritization skills.


• Experience assigning, reviewing, and monitoring work.


• Strong communication and stakeholder management skills.


• Excellent problem-solving and critical-thinking abilities.


• Experience working in a high-volume accounting environment.


• Accounting operations experience with exposure to month-end close activities.


• Ability to collaborate effectively with cross-functional and global teams.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.


• Experience with Workday.


• Experience with Oracle.


• Experience driving process improvement initiatives.


• Experience working within a controlled financial operations environment.
  
• Experience supporting teams or stakeholders in other countries