Accounting‑Aware Customer Service Specialist

Brandt, Inc.; Fresno, Northern (CA, KY); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Brandt, Inc. in Fresno, CA is seeking a Customer Service Representative with accounting experience. The role supports customers and the sales team, handles order entry, and communicates with warehouses and accounts receivable to ensure timely shipments and payments.

The position is full-time, non-exempt, with typical five 8-hour days. Requires 2 years of order desk/customer service experience and strong Excel/Word/Outlook skills.

Qualifications

• 2 years of previous order desk/customer service experience required.

Responsibilities

• Provide courteous customer service and support to customers and the sales department.
• Enter customer orders into the system accurately.
• Transmit or email Bills of Lading and pick tickets to warehouses for shipping.
• Notify customers about back orders and coordinate with purchasing/production on inventory.
• Track orders for timely shipments and customer pickups; manage pricing in the order desk.

Skills

Customer service

Order entry

Communication

Detail‑oriented

Teamwork

Education

High school diploma

Associate’s degree preferred

Tools

Word

Excel

Outlook

Job description

Brandt, Inc. in Fresno, CA is seeking a Customer Service Representative with accounting experience. The role supports customers and the sales team, handles order entry, and communicates with warehouses and accounts receivable to ensure timely shipments and payments.

The position is full-time, non-exempt, with typical five 8-hour days. Requires 2 years of order desk/customer service experience and strong Excel/Word/Outlook skills.