Accounting Associate II

Volvo Group; Greensboro (NC); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision

Generous paid time off

Retirement savings plan

Professional development through Volvo

Safety and wellbeing focused workplace

Job summary

Volvo Group in Greensboro, NC is seeking an Accounting Associate II – Parts Billing Discrepancies to support the financial accuracy of dealer parts billing across U.S., Canada, and Export operations.

You will research and resolve discrepancies, review invoices and supporting documentation, process adjustments, and collaborate with dealers, suppliers, and internal partners to drive resolution, while adhering to accounting controls and SLAs.

Qualifications

• Associate's degree in Accounting, Finance, Business, or related field, or equivalent work experience.
• At least one year of accounting, billing, or related experience.
• Experience researching and resolving financial discrepancies preferred.
• Ability to investigate issues, analyze information from multiple sources, identify root causes, and determine resolution.
• Ownership to take issues through to resolution and escalate when necessary.
• Accurate review of invoices, claims, and supporting documentation with controls.
• Ability to manage multiple priorities in a high-volume environment.
• Experience with SAP, CRM, or dealer-facing systems preferred.
• Professional communication with dealers, suppliers, and internal partners.

Responsibilities

• Research, analyze, and resolve dealer parts billing discrepancies.
• Review invoices, purchase orders, proofs of delivery, and vendor docs to determine root cause.
• Manage assigned discrepancies from review to resolution per policies.
• Process supplier invoices, dealer transactions, credits, and debits with documentation.
• Reconcile vendor statements and outstanding balances; coordinate resolution.
• Collaborate with dealers, suppliers, and internal partners to resolve issues.
• Communicate status and requirements clearly while meeting SLAs.
• Independently manage a portfolio of discrepancies and financial transactions.
• Monitor aging items and escalate risks as needed.
• Maintain documentation supporting decisions and transactions.
• Identify recurring issues and suggest process improvements.

Skills

Analytical skills

Attention to detail

Ownership

Communication

Microsoft Excel

Time management

Education

Associate degree in Accounting/Finance/Business or equivalent

Tools

SAP

CRM

Dealer Facing Systems

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What You Will Do

As an Accounting Associate II – Parts Billing Discrepancies, you will support the financial accuracy of dealer parts billing across U.S., Canadian, and Export operations.

In this role, you will research and resolve dealer billing discrepancies, analyze invoices and supporting documentation, process financial adjustments, reconcile vendor activity, and work with dealers, suppliers, and internal business partners to drive issues through resolution.

Success in this role requires strong analytical skills, attention to detail, independent judgment, and ownership. You will be expected to investigate complex issues, determine root cause, and follow problems through to accurate and well-documented resolution.

Your Main Responsibilities Will Include

• Research, analyze, and resolve dealer parts billing discrepancies involving billing errors, shortages, damaged or incorrect parts, duplicate billing, pricing, freight, and other order- or invoice-related issues.
• Review invoices, purchase orders, proof of delivery, vendor documentation, dealer submissions, and transaction history to determine root cause and appropriate resolution.
• Manage assigned dealer discrepancies from initial review through resolution, ensuring claims are properly researched, documented, and processed in accordance with established policies and service expectations.
• Process supplier invoices, dealer billing transactions, credits, debits, and other financial adjustments while validating supporting documentation and maintaining financial accuracy.
• Review and reconcile vendor statements and account activity, research outstanding balances and unapplied credits, and coordinate resolution of open financial items.
• Work with dealers, suppliers, and internal business partners to obtain information, resolve discrepancies, and determine appropriate ownership and next steps.
• Provide clear, professional, and timely communication regarding claim requirements, status, policies, and resolution while meeting applicable Service Level Agreements (SLAs).
• Independently manage an assigned portfolio of discrepancies, credits, reconciliations, and related financial transactions while balancing priorities and established timelines.
• Monitor aging, proactively follow up on unresolved items, and elevate risks or barriers when appropriate.
• Maintain accurate documentation supporting discrepancy decisions and financial transactions while following established accounting policies, internal controls, approval requirements, and departmental procedures.
• Identify recurring billing issues, process breakdowns, and discrepancy trends and partner with appropriate stakeholders to support solutions that improve accuracy, efficiency, and the customer experience.

Who are you?

You are an analytical and detail-oriented problem solver who enjoys investigating financial and transactional issues and understanding why they occurred. You take ownership of your work, use sound judgment to determine appropriate next steps, and follow issues through to resolution.

You are comfortable researching unfamiliar situations, managing competing priorities, and collaborating with dealers, suppliers, and internal business partners. You produce accurate, well-documented work, are receptive to feedback, and look beyond individual transactions to identify recurring issues and opportunities for improvement.

Required Qualifications And Competencies

• Associate's degree in Accounting, Finance, Business, or a related field, or equivalent relevant work experience.
• At least one year of experience in accounting, sales billing, accounts payable/receivable, claims processing, discrepancy resolution, financial operations, or a comparable analytical role.
• Experience researching and resolving financial or transactional discrepancies is preferred.
• Ability to investigate financial and transactional issues, analyze information from multiple sources, identify root causes, and determine appropriate resolution.
• Ability to take ownership of issues, determine appropriate next steps, follow through to resolution, and recognize when escalation is necessary.
• Ability to accurately review invoices, claims, purchase orders, statements, credits, and supporting documentation while following applicable financial controls and procedures.
• Ability to independently manage multiple priorities, aging items, deadlines, and service expectations in a high-volume transactional environment.
• Experience with accounting, billing, and operational systems. Experience with SAP, CRM, Dealer Facing Systems, or similar enterprise systems is preferred.
• Ability to communicate professionally with dealers, suppliers, and internal business partners and collaborate across functional areas to resolve complex issues.
• Demonstrates curiosity, adaptability, receptiveness to feedback, and initiative in identifying opportunities to prevent recurring issues and improve processes.
• Proficiency in Microsoft Excel, Word, Outlook, and other Microsoft Office applications used for financial analysis, tracking, documentation, and communication.

Ready for the next move?

You will have the opportunity to support financial operations across U.S., Canadian, and Export parts billing while developing expertise in discrepancy resolution, financial research, and cross-functional problem solving.

You will work in an environment that values accuracy, ownership, collaboration, continuous learning, and process improvement while partnering with dealers, suppliers, and teams across the organization to resolve complex financial issues.

Other Considerations

• Normal office environment.
• To qualify, applicants must be currently legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $45,500 - $56,200 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Group Finance

Contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.