Accountant Manager

NiCE; Sandy (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

NiCE is seeking an experienced Account Manager to lead daily cash application, ensure accurate posting of customer payments, and support a robust Order-to-Cash cycle.

You will manage a team, coordinate with Collections, Billing, Treasury and Accounting, and drive process improvements to reduce unapplied cash and strengthen reconciliation controls in a global but regionally centered operation in Sandy, Utah.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
• 6–8 years of Accounts Receivable or Cash Application experience.
• 2–3 years of people leadership in a shared services or high-volume environment.
• Experience with ERP systems (Oracle and Workday) and AI tools orientation.

Responsibilities

• Lead the cash application team to post payments accurately and timely.
• Investigate unapplied cash, unidentified payments, and discrepancies.
• Perform reconciliations between bank deposits, ERP data, and general ledger.
• Maintain SOX-compliant controls and audit-ready documentation.
• Identify process gaps and drive automation to shorten cash posting cycles.
• Develop KPIs and provide management reporting on cash application performance.
• Support month-end and quarter-end close activities.

Skills

Accounts Receivable

Cash Application

Team Leadership

SOX Compliance

ERP Systems

Oracle

Workday

Analytical Thinking

Education

Bachelor’s degree in Accounting/Finance/Business

Tools

Oracle ERP

Workday

Job description

Account Manager

We are looking for an experienced and detail-oriented Account Manager to lead the daily cash application operation and ensure accurate, timely, and controlled posting of customer payments. This role is responsible for managing end-to-end cash application processes, reducing unapplied and unidentified cash, strengthening reconciliation controls, and partnering closely with Collections, Billing, Treasury, Accounting, and Customer‑facing teams to support an efficient Order‑to‑Cash cycle.

Key Responsibilities

• Manage the cash application team to perform daily cash application process, ensuring customer payments are posted accurately and within agreed service levels.
• Lead the investigation and resolution of unapplied cash, unidentified payments, short payments, overpayments, deductions, and payment discrepancies.
• Perform and review daily, weekly, and monthly reconciliations between bank deposits, cash application records, ERP data, and the general ledger.
• Maintain strong internal controls, audit‑ready documentation, and compliance with company policies, accounting standards, and SOX requirements where applicable.
• Identify process gaps and lead continuous improvement initiatives to increase automation, reduce manual work, improve matching accuracy, and shorten cash posting cycle time.
• Develop and track KPIs such as same‑day cash posting rate, unapplied cash aging, exception volume, reconciliation accuracy, SLA adherence, and team productivity.
• Manage month‑end and quarter‑end close activities by ensuring timely cash posting, reconciliation completion, and resolution of critical exceptions.
• Prepare management reporting and insights related to cash application performance, root causes, risks, and improvement opportunities.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
• Minimum of 6–8 years of experience in Accounts Receivable, Cash Application, Order‑to‑Cash, Finance Operations, or a related finance process.
• At least 2–3 years of experience managing or leading a team, preferably in a shared services, global finance, or high‑volume transaction environment.
• Experience working with Oracle and preferable Workday or similar platforms, as well as AI tools orientation.
• Experience with AR automation, cash application tools, bank portals, lockbox files, or payment matching solutions is a strong advantage.
• Strong understanding of Accounts Receivable, Billing, Collections, Treasury in a global, multi‑currency, multi‑entity, or multi‑bank environment is preferred.
• Strong analytical and problem‑solving skills, with the ability to investigate complex payment issues and identify root causes.
• Strong leadership skills, including coaching, prioritization, workload management, escalation handling, and performance follow‑up.
• Ability to work under pressure and meet strict daily, monthly, and quarter‑end deadlines in a global environment.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.