Accountant Manager

NICE; Hoboken (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

NiCE in Hoboken, NJ seeks an experienced Account Manager to lead the cash application operation, ensuring accurate, timely posting of customer payments and strong reconciliation controls.

The role partners with Collections, Billing, Treasury, and Accounting to optimize the Order‑to‑Cash cycle, manage risks, and deliver insightful reporting. 6–8 years in AR/Cash Application and team leadership are required.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or related field.
• 6–8 years in Accounts Receivable, Cash Application, Order-to-Cash, or Finance Operations.
• 2–3 years leading a team in a shared services or high-volume environment.
• Experience with Oracle and Workday or similar platforms; AI tools orientation.

Responsibilities

• Lead daily cash application processes and ensure timely posting of customer payments.
• Investigate, resolve unapplied cash, unidentified payments, and discrepancies.
• Perform reconciliations between bank deposits, ERP data, and general ledger.
• Maintain internal controls and SOX compliance; produce audit-ready documentation.
• Identify gaps, drive automation, and shorten cash posting cycle time.
• Develop KPIs: same-day posting, unapplied cash aging, reconciliation accuracy, SLA adherence.
• Manage month-end/quarter-end close and reporting on cash application performance.

Skills

Accounts Receivable

Cash application

Leadership

SOX compliance

Process improvement

Analytical skills

Education

Bachelor’s degree in Accounting, Finance, Business Administration, Economics

Tools

Oracle

Workday

AI tools orientation

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Role Overview

We are looking for an experienced and detail-oriented Account Manager to lead the daily cash application operation and ensure accurate, timely, and controlled posting of customer payments. This role is responsible for managing end-to-end cash application processes, reducing unapplied and unidentified cash, strengthening reconciliation controls, and partnering closely with Collections, Billing, Treasury, Accounting, and Customer‑facing teams to support an efficient Order‑to‑Cash cycle.

Key Responsibilities

• Manage the cash application team to perform daily cash application process, ensuring customer payments are posted accurately and within agreed service levels.
• Lead the investigation and resolution of unapplied cash, unidentified payments, short payments, overpayments, deductions, and payment discrepancies.
• Perform and review daily, weekly, and monthly reconciliations between bank deposits, cash application records, ERP data, and the general ledger.
• Maintain strong internal controls, audit‑ready documentation, and compliance with company policies, accounting standards, and SOX requirements where applicable.
• Identify process gaps and lead continuous improvement initiatives to increase automation, reduce manual work, improve matching accuracy, and shorten cash posting cycle time.
• Develop and track KPIs such as same‑day cash posting rate, unapplied cash aging, exception volume, reconciliation accuracy, SLA adherence, and team productivity.
• Manage month‑end and quarter‑end close activities by ensuring timely cash posting, reconciliation completion, and resolution of critical exceptions.
• Prepare management reporting and insights related to cash application performance, root causes, risks, and improvement opportunities.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field.
• Minimum of 6–8 years of experience in Accounts Receivable, Cash Application, Order‑to‑Cash, Finance Operations, or a related finance process.
• At least 2–3 years of experience managing or leading a team, preferably in a shared services, global finance, or high‑volume transaction environment.
• Experience working with Oracle and preferable Workday or similar platforms, as well as AI tools orientation.
• Experience with AR automation, cash application tools, bank portals, lockbox files, or payment matching solutions is a strong advantage.
• Strong understanding of Accounts Receivable, Billing, Collections, Treasury in a global, multi‑currency, multi‑entity, or multi‑bank environment is preferred.
• Strong analytical and problem‑solving skills, with the ability to investigate complex payment issues and identify root causes.
• Strong leadership skills, including coaching, prioritization, workload management, escalation handling, and performance follow‑up.
• Ability to work under pressure and meet strict daily, monthly, and quarter‑end deadlines in a global environment.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.