Account Support Lead – Automotive Retail

Entrega; Michigan; In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

401(k) plan

Paid time off

Well-being programs

Descrizione del lavoro

Entrega is seeking an Account Support Lead on the Automotive Retail Solutions Team. The role involves engaging with Automotive Retail Dealers and OEM stakeholders to optimize dealer software utilization and performance.

You will work with leadership to implement new processes, drive client engagement, and enable application features and audits. A Bachelor’s degree and 2+ years in OEM automotive retail programs are required.

Competenze

• Minimum of 2 years OEM Automotive Retail program experience.
• Bachelor's Degree.
• Technically proficient understanding of Automotive Retail vendors including DMS, CRM, trade-in and digital retailing tools and able to take this knowledge to explain technical tasks and issues to non-technical stakeholders. Ability to successfully acquire this knowledge through Entrega and OEM provided training.

Mansioni

• Directly engage with Automotive Retail Dealers and OEM stakeholders regarding Dealer utilization of software applications.
• Work closely with leadership to implement new processes and solutions based on program direction while consistently meeting deliverable goals and objectives.
• Drive client engagement and software utilization through the development of their teams, application feature enablement, technical solutions and performance audits.

Conoscenze

OEM Automotive Retail experience

Client engagement

Stakeholder communication

Training onboarding

Formazione

Bachelor's Degree

Descrizione del lavoro

Entrega is a leader in Technology Services & Solutions Delivery and is looking for an Account Support Lead. This role sits on the Automotive Retail Solutions Team.

What you'll do:

• Directly engage with Automotive Retail Dealers and OEM stakeholders regarding Dealer utilization of software applications.
• Work closely with leadership to implement new processes and solutions based on program direction while consistently meeting deliverable goals and objectives.
• Drive client engagement and software utilization through the development of their teams, application feature enablement, technical solutions and performance audits.

What you bring:

• Minimum of 2 years OEM Automotive Retail program experience.
• Bachelor's Degree.
• Technically proficient understanding of Automotive Retail vendors including DMS, CRM, trade-in and digital retailing tools and able to take this knowledge to explain technical tasks and issues to non-technical stakeholders. Ability to successfully acquire this knowledge through Entrega and OEM provided training.

COMPENSATION & BENEFITS

We are committed to supporting our employees both professionally and personally through a comprehensive benefits program that includes medical, dental, and vision coverage, a 401(k), paid time off, and additional programs that promote health, well-being, and work-life balance.

EQUAL EMPLOYMENT OPPORTUNITY

Entrega is an Equal Opportunity Employer. Entrega does not discriminate in employment opportunities or practices because of race, any trait historically associated with race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, marital status, veteran status, height, weight, disability, genetic information, or any other characteristic protected under state or federal law.

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