ACCOUNT SUPERVISOR- MIAMI

ADP, Inc.; Fort Lauderdale (FL); Ibrido; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Health insurance

Paid time off

Descrizione del lavoro

Florida Preferred Group is seeking a motivated account manager to oversee cleaning and maintenance contracts across our Florida accounts. The role blends office coordination with on-site supervision, requiring strong communication and the ability to inspect and ensure service quality in multiple locations.

You will schedule shifts, train staff, monitor hours, handle payroll approvals, and generate monthly reports while traveling between cities in Florida.

Competenze

• 2 years of janitorial or supervisory experience required.
• Must pass a criminal background check.
• Must be eligible to work in the US.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.

Mansioni

• Screen and interview applicants for open positions.
• Conduct in-person interviews.
• Provide training for new and existing employees.
• Create a cleaning schedule for each account.
• Report building and equipment maintenance issues.
• Ensure timely arrival and service quality.
• Create monthly reports for each account.
• Manage employee hours and approve payroll.
• Answer calls and schedule appointments.
• Organize meetings and distribute memos.
• Maintain supply inventory and provide general support.
• Serve as the main contact for clients.

Conoscenze

Janitorial experience

Supervisory experience

Excellent written and verbal comms

Attention to detail

Descrizione del lavoro

Florida Preferred Group offers comprehensive maintenance and cleaning services to businesses, offices, health care facilities and other commercial properties. We provide on-the-job training. Advancements within the company are available. We are looking for a responsible account manager to perform a variety of administrative and physical tasks. The ideal candidate should have great oral and written communication skills and be able to inspect and clean. Ultimately, a successful account manager should ensure the efficient and smooth day-to-day operation of our accounts. We pride ourselves on our thorough cleaning procedures, reliability, and outstanding customer service.

Hybrid - Supports a blend of in-office work for 1-2 days, remote, and on-the-go.

Responsibilities

• Screen and interview applicants for open positions
• Conduct in person interviews
• Provide training for new and existing employees
• Create a cleaning schedule for each account
• Report building and equipment maintenance issues
• Arrive to work at the scheduled time and perform services to established standards.
• Comply with all security policies and procedures related to performing tasks, using products or supplies, and reporting incidents.
• Create monthly reports for each account
• Responsible for monitoring employee hours
• Responsible for approving hours for payroll
• Answer and direct phone calls
• Organize and schedule appointments/meetings when needed
• Write and distribute email, correspondence memos, letters, and forms
• Maintain a supply inventory for each account
• Provide general support to employees
• Act as the point of contact for internal and external clients
• Obtain running list of employee time off requests and find proper coverage to ensure all is running smooth
• Order/deliver supplies for current clients when neededServe as a quality control manager when visiting sites to ensure our managers/lead porters are doing their job successfully
• Must know how to clean in the event a shift has no coverage
• Provide adequate training to employees regarding chemicals, procedures and strategies used by FPG
• Required to travel for emergency management services in the event of a disaster
• Required to travel for accounts outside of Miami Dade
• Must be able to manage and commute between cities (ex: Miami to North Miami, Fort Lauderdale, West Palm Beach, Boca Raton, Key West, Tallahassee amongst other cities in Florida).
• Must be able to work under limited supervision

To be considered for this position you:

• 2 years of Janitorial / Supervisory experience.
• Must pass a criminal background check.
• Must be eligible to work in the US.
• Attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.
• Sense of urgency

Requirements:

• Valid driver's license
• Reliable car

Pay starts at $19 per hour (depending on experience), and gas reimbursement.

Details will be given during interview.

Job Type: Full-time

Pay: From $19.00 per hour

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Miami, FL 33196