Account Supervisor, Communications (Emerging Tech/AI)

Outcast LLC; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

Outcast LLC seeks an Account Supervisor for Communications focused on Emerging Tech/AI to enhance client brands through strategic storytelling. Candidates should have substantial public relations experience and a strong track record of managing teams, driving client satisfaction, and delivering high-quality projects on time and budget.

Qualifications

• 5+ years public relations, media relations experience.
• 2+ years experience supervising individuals and managing teams.
• Excellent writing and editing skills.

Responsibilities

• Develop and manage strategic programs enhancing client brands.
• Oversee teams to ensure deadlines and client expectations are met.
• Provide strategic counsel to clients and internal teams.

Skills

Creative leadership

Strategic thinking

Client partnership

Project management

Excellent writing skills

Education

B.S. in Communications

Advanced degree preferred

Job description

Account Supervisor, Communications (Emerging Tech/AI)

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The Account Supervisor plays a key role in steering the day-to-day account management anddirection of account teams. The role will focus on designing unique storytelling opportunities aswe help emerging brands and leading companies bring their stories to life in differentiated andcompelling ways. The Account Supervisor helps support team leads in overseeing the overallsuccess and health of their account teams, nurturing client relationships, and managing accountprofitability. The role will also play a significant part in organic development and coaching ofassigned team(s).

Who You Are:
● A creative, strategic leader with a hunger for growth and new opportunities
● Excited to help companies elevate their brands through compelling and market-moving
storytelling
● A true can-do individual, who is able to push up their sleeves, own and execute on timeand on budget
● Dedicated to client partnership and understand the value it brings to your accounts
● Have a hypergrowth mindset and are agile enough to navigate the everchanging
communications landscape
● Reliable, trustworthy and adaptable teammate and account lead
● Patient, understanding and empathetic in difficult situations
● Deadline driven and able to adhere to a schedule while maintaining high performance
standards

What You’ll Do:
Reasonable accommodations will be made to enable individuals with disabilities to perform theessential functions.

Client Focus:
● Develop and manage creative, strategic programs, projects, and initiatives that enhanceclient brands and advance their overarching communication objectives
● Oversee teams and ensure all deadlines and client expectations are met; provide
solutions to maintain client satisfaction
● Provide strategic counsel to clients and internal teams on an ongoing basis, taking into
consideration client goals and budget
● Work with team leads to oversee client and team health and provide constructive
suggestions on team roles, resources and workflow to maximize efficiency
● Bring a big picture view to planning, developing goals and directing efforts for best clientbusiness results
● Secure media opportunities for clients and the agency by bringing a strong awareness ofthe media landscape and established relationships with reporters across sectors
● Maintain a strong network of media and influencer connections, sharing proactive
opportunities with account teams and the agency

● Help run client strategy meetings and provide high-level counsel and recommendations
● Create and edit complex content, including presentations and strategic plans
● Assist with high-level client positioning and message development
● Assist clients and team leads during crisis situations
● Manage client budgets and communications around weekly and monthly billing
● Assist with onboarding new team members

Internal Agency Focus:
● Actively participate in the new business process by vetting opportunities, supporting
intake calls, proposal and pitch development, providing input and recommendations,
etc.
● Represent agency and/or clients at key industry events
● Contribute to the agency training and development program and lead agency trainings
● Proactively mentor SAE, AE, AAE and Associate-level employees with a focus on growthand development; provide timely and constructive and suggestions to teammates/peers
● Serve as the direct manager for Associates

What You’ll Need:
● B.S. in Communications or related, advanced degree preferred
● 5+ years public relations, media relations, corporate communications experience (can becombined)
● 2+ years direct experience supervising individuals and managing teams
● 2+ years project management experience
● Excellent writing and editing skills
● Deep industry knowledge
● Demonstrated understanding of complex products, services and solutions

Who We Are:

Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and data-driven strategies. With expertise across earned, owned, and paid media, we offer services like media relations, thought leadership, and content development. Our US and UK hubs enable global support, strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel that’s impactful, not just convenient, guiding clients through tough challenges as dedicated partners and truth-tellers. Our values—centered on inclusivity, innovation, and partnership—drive results for brands at every stage of growth. Connect with us at [e-mail] to explore how we can shape your brand’s future.

Outcast is an equal opportunity employer.We are committed to building a workplace where inclusivity, creativity, and innovation thrive.We do not discriminate against any applicant or employee based on race, color, national origin, sex, gender identity, sexual orientation, age, disability, religion, veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Other

Job function

• Job function

  Sales and Business Development

• Industries

  Marketing Services

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