Account Supervisor

adam&eveDDB New York; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Stock Discounts

Employee Assistance Programs

Job summary

A leading creative communications agency in New York is seeking an experienced Account Supervisor to manage client projects and lead a team. The ideal candidate will have over 4 years of account management experience, demonstrate financial responsibility, and manage multiple clients effectively. This role offers a salary range of $90,000 - $100,000 USD, with comprehensive benefits including medical, dental, vision plans, and stock discounts.

Qualifications

• 4+ years of experience in account management.
• Demonstrated financial responsibility and client management abilities.
• Experience managing multiple clients and leading diverse teams.

Responsibilities

• Own key client projects and ensure successful delivery.
• Manage direct reports and facilitate interdisciplinary project success.
• Maintain client relationships and identify business opportunities.

Skills

Account management

Client relationship management

Problem-solving

Team building

Financial management

Job description

Overview

adam&eveDDB is a creative communications agency dedicated to making creative work that works. We believe in the power of creativity to create the change we want to happen in the world and develop audacious, unexpected, and famous ideas for our clients that help to grow their businesses and shape culture by driving behavior change at scale. We are a global network with a culture rooted in respect, kindness, openness, self-expression, and creativity, making space for the lived and learned experiences of all our people and helping them to be the best they can be. We are intellectually curious about difference and oppose injustice while challenging the status quo.

As an Account Supervisor you are responsible for day-to-day client work and for managing the agency team. This role includes involvement in the strategic direction of the brand and mentoring junior staff. The role emphasizes balancing project supervision with quality control across the team.

Responsibilities

• Project Stewardship: Owning key client projects, partnering with Program Management to ensure successful delivery, and supporting Strategy and Creative with relevant client and category information.
• Integration: Collaborating across departments and partner agencies to facilitate interdisciplinary project success.
• Problem-solving: Providing proactive solutions for team issues, including anticipating challenges before they arise.
• Team Building: Managing direct reports with empathy and ensuring alignment and information flow across disciplines.
• Strategy: Providing accurate and timely product forecasts, managing quarterly reconciliations and billing; building SOW with Supervisor; serving as the lead financial contact for client inquiries.
• Client Growth: Maintaining client relationships, identifying business opportunities, developing presentations to sell recommendations, and focusing on organic growth.

Qualifications

• 4+ years of experience in account management
• Demonstrated financial responsibility and client management
• Experience managing multiple clients, digitally native with ability to build integrated campaigns and lead diverse teams
• Broad experience across various business categories
• Solid reputation with examples of negotiation, talent development, and delivering growth by identifying and building opportunities

Adam&eveDDB is an equal opportunity employer and does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable law.

What We Offer

• ⚕️ Comprehensive medical, dental, and vision plans
• 📈 Stock Discounts
• 🧠 Employee Assistance Programs

About Us

adam&eveDDB is a creative communications agency dedicated to making creative work that works. We believe in the power of creativity to drive change at scale and to shape culture by developing audacious and famous ideas for our clients. We are a start-up at scale, with the energy and agility of a start-up and the resources of a global network. We believe great ideas can come from anywhere and from everyone, and we are committed to opposing injustice and challenging the status quo.

adam&eveDDB New York is committed to diversity in its workforce and is an equal opportunity employer. We review job postings to minimize biased language and require in-office presence with a minimum of three days per week as needed for collaboration.

Salary range: NYC Pay Range $90,000 - $100,000 USD. The range is a component of total compensation and varies based on experience and other needs. Salary decisions depend on the circumstances of each hire.

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