Account Manager

Havas Edge; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

401(k) match

Job summary

Havas Edge is seeking an Account Manager to support our Client Services Team in Boston, MA. You will guide clients, present top media strategies, and collaborate with Analytics, Media Buying, Accounting, Strategy & Communications Planning to drive campaigns.

You’ll lead kick-offs, build proposals, manage timelines, and communicate progress while ensuring reporting accuracy and client satisfaction. Some travel may be required.

Qualifications

• Minimum 4 years’ experience in account management, preferably in media, performance marketing or direct response.
• Proven track record of account success and organization.
• Able to manage multiple projects with tight timelines in a fast-paced environment.

Responsibilities

• Serve as initial client contact; lead calls, updates, budgets and troubleshooting.
• Lead client kick-off meetings and communicate media strategy.
• Develop media proposals and test schedules using performance history.
• Oversee execution of media schedules and optimization to meet budgets and KPIs.
• Regularly update internal teams on campaign status and scheduling.
• Coordinate with Media Buyers and clients to execute the plan.
• Manage deliverables timelines across Analytics, Client, and Business Development.
• Manage client payments per signed contracts.
• Establish reporting metrics and prepare weekly performance calls.
• Provide campaign insights and roadmap; ensure accurate data reporting.
• Apply market knowledge to strategic recommendations.

Skills

Account management

Media buying

Analytics

Invoicing

Microsoft Excel

PowerPoint

Reporting systems

Education

Bachelor’s degree in marketing, Advertising, Business or related field

Tools

Microsoft Office

Job description

The Account Manager will provide support in a client-facing role to our Client Services Team. You will guide clients in making informed business decisions by presenting and delivering top performing media strategies and campaigns.

The Account Manager will also interface with and utilize other departments within the agency (Analytics, Media Buying, Accounting, Strategy & Communications Planning), and apply marketplace knowledge when developing knowledgeable campaign strategies.

POSITION RESPONSIBILITIES

Client & Account Management

• Initial point of contact for client when in a client-facing role; leading client calls with results, updates, budgets, troubleshooting questions, etc.
• Actively lead client kick-off meetings and communicate media strategy and development
• Develop media proposals and build out test schedules for clients utilizing performance history
• Manage the execution of the media schedule and media optimization to deliver against client budgets and performance KPIs
• Communicate regularly and effectively with internal teams regarding status of campaigns and scheduling
• Interfaces accordingly with Media Buyers and client to execute against proposed plan
• Manages timeline of deliverables by keeping owners on track (Analytics, Client, Business Development…)
• Managing client payments per terms of signed contract agreements
• Establishes client reporting metrics and prepares for weekly performance calls; provides campaign insights and program roadmap
• Quality control oversight of data output for media campaign results (VP, attribution, dashboard) to ensure proper reporting is executed
• Utilize understanding of market and media landscape (category, consumer, competition, creative... etc.) when providing strategic recommendations for their campaigns/programs

Business Development

• Individual will be confident in speaking to our full suite of agency services to identify incremental growth opportunities and access to the right talent (Digital, Creative, Analytics)
• Support Growth Team with new business efforts and recommendations for testing strategies

Character & Interpersonal Skills

• You work well under pressure, while maintaining accuracy, strict confidentiality, and a professional demeanor
• You are approachable and enjoy interacting with people at all levels of the organization and fostering strong cross-functional teamwork, and can do so effectively
• You work well in a collaborative environment as well as individually
• You have strong interpersonal communication skills, both written and verbal
• You are detailed oriented, well organized, and able to thrive in a deadline-driven environment
• You have a desire and ability to thrive in a fast-paced environment
• You are self-motivated and self-aware; inquisitive, proactive & strong initiative (learns/ask questions, applies, grows)

Personal Development & Training

• Engages with other internal/external resources on an as needed basis
• Mentor and develop junior team members, Account Executives and Account Coordinators
• Some travel may be required

WHO YOU ARE

Position Requirements:

• Minimum 4 years’ experience in account management, preferably in a media, performance marketing or direct response capacity
• You have a proven track record of account success and a reputation for excellence and organization
• You can manage multiple projects with short timelines in a fast-paced dynamic environment and experienced in managing projects from concept to completion

Preferred Education, Experience, and Skills:

• Bachelor’s degree in marketing, Advertising, Business or related field of study preferred
• You have experience with media buying, traffic, data operations, invoicing, sourcing, and analytics a plus
• You are proficient in Microsoft Suite and especially Excel and Microsoft PowerPoint
• Knowledge with various reporting systems and software

WHO WE ARE

At Havas Edge we are an award-winning, international, performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel; an agency that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast, and media domains, we help our clients build their businesses and brands - in that order.

Havas Edge is part of the Edge Performance Network (EPN), a full-service, global performance marketing network. The EPN offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning, and buying across all channels, as well as the industry’s best attribution and modeling capabilities.

We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.

Havas Edge is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status, or any other basis provided by federal, state, or local law.

We foster a culture where ideas and decisions from all people help us grow, innovate, and create the best work to be relevant in a rapidly changing world. We offer a competitive salary, comprehensive benefits package, 401(k) match, and more! We pride ourselves on having a highly collaborative environment and seek individuals who thrive in a similar capacity. Ready to join?