Account Supervisor

adam&eve\TBWA; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive medical, dental, and vision plans

Generous Time Off

Paid parental leave

Tuition Reimbursement

Family Planning Assistance

Stock Discounts

Transit Discounts

LinkedIn Learning Access

Employee Assistance Programs

Job summary

adam&eve\TBWA in New York is seeking an Account Supervisor responsible for managing day-to-day client needs and strategizing brand direction. The role involves leading and mentoring junior staff while ensuring project quality. Candidates should have over 4 years of account management experience and a strong reputation in client management and team building. The company offers a competitive salary of $90,000 to $100,000, excellent benefits, and values a diverse workplace.

Qualifications

• 4+ years of experience in account management.
• Experience managing multiple clients and integrated campaigns.
• Solid reputation in delivering growth and identifying business opportunities.

Responsibilities

• Own key client projects ensuring successful delivery.
• Collaborate across departments to facilitate project success.
• Proactively solve team issues.
• Manage direct reports with empathy.
• Provide product forecasts and manage billing.
• Develop client contacts for business opportunities.

Skills

Account management experience

Financial responsibility

Client management

Negotiation skills

Team management

Job description

Summary

We believe in the power of creativity to create the change we want to happen in the world and develop audacious and famous ideas for our clients that help to grow their businesses and shape culture by driving behavior change at scale.

We are a global network of agencies who believe firmly in respect, kindness, openness, self-expression, and creativity, making spaces for the lived and learned experiences of all our people, and helping them to be the best they can be. We are intellectually curious about difference, embracing change for the better, and are committed to opposing injustice and constantly challenging the status quo. We are a place packed with the energy and passion to make things happen.

As an Account Supervisor you are responsible for working the day‑to‑day clients and running the agency team. You are increasingly involved in the strategic direction of the brand, while mentoring junior staff and balancing overall supervision of projects while ensuring quality control is maintained.

Responsibilities

• Project Stewardship: Owning key client projects, partnering closely with Program Management to ensure successful delivery while supporting Strategy and Creative with all relevant client and category information.
• Integration: Strong collaboration across departments and partner agencies to facilitate interdisciplinary project success.
• Problem‑solving: Proactive solutions for team issues before they arise.
• Team Building: Managing direct reports with empathy and ensuring team members across disciplines are well-informed and aligned.
• Strategy: Providing accurate and timely product forecasts, managing quarterly reconciliations and billing, building SOW with Supervisor, and leading financial contact for client inquiries.
• Client Growth: Developing and maintaining contact with clients to ensure the agency is aware of business opportunities and significant changes, actively selling recommendations to clients and concentrating on organic growth.

Qualifications

• 4+ years of experience in account management.
• Demonstrated financial responsibility and client management.
• Experience managing multiple clients and building integrated campaigns while leading diverse teams.
• Broad range of experience across business categories.
• Solid reputation and excellence in negotiating, talent development, and delivering growth by identifying and building business opportunities.

What We Offer

• Competitive Salary
• Comprehensive medical, dental, and vision plans
• Generous Time Off
• Paid parental leave
• Tuition Reimbursement
• Family Planning Assistance
• Stock Discounts
• Transit Discounts
• LinkedIn Learning Access
• Employee Assistance Programs

About Us

adam&eveDDB is a creative communications agency dedicated to making creative work that works. We are a start‑up at scale, with the energy and agility of a start‑up and the resources of a global network. We believe firmly in respect, kindness, openness, self‑expression, and creativity, making space for the lived and learned experiences of all our people and helping them to be the best they can be.

Adam&eveDDB is an equal opportunity employer and does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation or citizenship.

This role requires regular in‑office presence with a minimum of three days per week.

NYC Pay Range: $90,000 - $100,000 USD

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