Account Strategist

Socket.dev; Washington (IN); Hybrid; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

401k Matching

Hybrid / Fully Remote Work

Job summary

True Rx Health Strategists seeks an Account Strategist to build long-term relationships with clients and partners, guiding growth and retention initiatives. You will leverage data with Account Managers to tailor solutions and ensure a superior True Experience.

You’ll navigate cross-functional teams, deliver routine reporting, and maintain confidentiality under pressure while contributing to a culture focused on health, integrity, and care.

Qualifications

• A college degree and relevant experience are required.
• CRM proficiency and MS Office skills preferred.
• Strong communication and problem-solving abilities.
• Ability to work with cross-functional teams.
• Maintains confidentiality and professionalism under pressure.

Responsibilities

• Daily POD Support to deliver the True Experience every day.
• Develop strong relationships with clients and partners.
• Collaborate with Account Managers using data to meet client needs.
• Resolve issues efficiently by following internal processes.
• Produce and present standardized reports for stakeholders.
• Guard the True Experience and ensure service levels are met.

Skills

Client Focus

Strategic Thinking

Communication

Collaboration

Goal Achievement

Organization

Tech Proficiency

Attention to Detail

Calm Under Pressure

Self-Motivation

Adaptability

Education

Bachelor's degree

Tools

CRM software

MS Office

Microsoft 365

Job description

Join the Adventure: Account Strategist Wanted!

Are you ready to embark on a thrilling journey as an Account Strategist? Join us at True Rx Health Strategists and be part of a dynamic team where we redefine client relationships, elevate experiences, and chart the course for growth and success!

At True Rx Health Strategists, we don't just aim for success; we strive for an extraordinary journey for our clients and partners. As an Account Strategist, you will be the architect of long-term, trust-filled relationships, steering our ship towards new heights and exceeding growth and retention goals.

Flexible: Work in office (25%); Work from home: (75%)

If the employee is: <75 mi. from the office, they will be in 2 times per week. 76-100 mi. from the office, one day per week >100 mi. from the office, fully remote

What You’ll Do:

• Daily POD Support: Dive into the heart of the action, supporting your POD to deliver the True Experience every day.
• Client and Partner Whisperer: Immerse yourself in the desires and needs of our clients and partners, becoming their go-to guide for unparalleled satisfaction.
• Data Maestro: Collaborate with Key Account Managers and Account Managers, wielding data and information like a superhero to meet the unique needs of our clients and partners.
• Resolution Maverick: Master the internal processes to resolve issues swiftly, ensuring smooth sailing and escalating when necessary.
• Reporting Virtuoso: Shine on the stage of standardized reporting, captivating both internal and external stakeholders with your insights.
• True Experience Guardian: Monitor and ensure that your POD delivers the True Experience, exceeding service level expectations and setting the bar high.

What You Bring:

• Qualifications: A college degree and relevant experience are your tickets to this thrilling ride.
• Superpowers Needed:
  • Client-Focused Prodigy: Approach problem-solving with the zeal of a hero on a quest.
  • Strategic Wizard: Juggle tasks strategically, prioritizing like a commander in the heat of battle.
  • Communication Maestro: Your words and presentations are your magical spells that enchant and captivate.
  • Collaboration Champion: Work seamlessly with cross-functional teams, like a leader uniting forces.
  • Goal-Conquering Warrior: Your track record proves you don't just meet goals; you exceed them.
  • Organizational Dynamo: Multitasking is your superpower, and chaos is your playground.
  • Tech Guru: Command Microsoft Office Products and wield the Microsoft 365 suite effortlessly. CRM proficiency is your secret weapon.
• Attention to Detail Virtuoso: Your eye for detail is unparalleled, catching even the smallest nuances.
• Calm Under Pressure Artist: Communicate and work effectively under stress while keeping confidentiality intact.
• Self-Motivated Explorer: Navigate your responsibilities with minimal supervision, driven by your own compass.
• Adaptability Shapeshifter: Embrace change; different responsibilities are the spice that keeps your adventure exciting.

True Rx Health Strategist Benefits:

• Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.
• Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.
• Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.

Our Story:

We’ve been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission:

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients.

Learn more about our remarkable team members.

Our Promise:

As a pharmacist-led company, True Rx Health Strategists has an oath to treat members as patients. With our experience as health care providers, we protect companies against waste in health care spending and work hard to improve the health of employees every day. We get to improve lives by treating employees as our patients. Here are a few words from one of those lives

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members.
True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.