Account Strategist, Tourism

Agital; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Agital is seeking an Account Strategist to manage day‑to‑day client programs across Go Fish Digital, REQ, and WDG. You will coordinate with internal teams and help shape performance‑driven strategies, turning data into actionable recommendations.

In a fast‑paced agency environment, you will own timelines, deliverables, and budgets, maintain clear client communications, and build strong relationships while contributing to growth.

Qualifications

• Bachelor’s degree required.
• 5+ years of experience in account management or marketing.
• Agency experience preferred.
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Travel, tourism, and hospitality marketing experience is preferred.
• Experience managing multi‑channel campaigns and client relationships.
• Experience working with e‑commerce and/or B2B clients is a plus.
• Hands‑on media execution experience is a plus.

Responsibilities

• Serve as day‑to‑day client contact, managing communication, follow‑ups, and requests with minimal oversight.
• Build strong working relationships through consistent, reliable execution and communication.
• Lead portions of client meetings, including status updates and reporting walk‑throughs.
• Ensure all client requests are clearly communicated and followed through.
• Own execution of timelines, deliverables, and workflows across assigned accounts.
• Manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments.
• Maintain key account documentation, including trackers, timelines, and reports.
• Proactively identify risks to timelines or deliverables and elevate when needed.
• Support budget and scope tracking at a project level.
• Begin connecting performance data to campaign strategy and client objectives.
• Contribute to reporting, including drafting insights and recommendations.
• Partner with media and analytics teams to ensure data is accurate and actionable.
• Support optimization efforts based on performance trends.
• Coordinate with other departments, including web development, media, creative, and analytics teams to ensure aligned execution across channels.
• Develop project, creative, and media briefs with increasing independence.
• Communicate client feedback, clearly and ensure it is reflected in deliverables.
• Help ensure internal teams are aligned on priorities, timelines, and expectations.
• Review deliverables to ensure accuracy, completeness, and alignment with strategy.
• Ensure feedback and updates are implemented correctly and efficiently.
• Maintain high standards for quality while managing multiple deliverables.
• Continue developing a stronger understanding of marketing strategy, performance metrics, and channel dynamics.
• Demonstrate ability to connect execution to outcomes and business impact.
• Take initiative in identifying improvements and contributing ideas.
• Actively seek feedback and apply it to improve performance and impact.

Skills

Account management

Marketing

Client relationships

Communication

Project management

Agency experience

Multi-channel campaigns

Analytics basics

Education

Bachelor’s degree

Tools

Google Analytics

Google Ads

Google Search Console

SEMRush

Klaviyo

Meta Ads

ClickUp

Job description

About Us

We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, Agital supports three specialized go-to-market agencies—Go Fish Digital, REQ, and WDG—with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work. Go Fish Digital makes the complex simple and the simple powerful by uniting strategy, creative, media, and SEO into one seamless engine for growth. REQ connects storytelling, technology, creativity, and digital strategy so ambitious organizations can own what’s next. WDG designs and builds enterprise web experiences that connect with diverse audiences and help organizations adapt to rapid technological change. Together, we operate as one strong, collaborative ecosystem, backed by smart systems, AI-powered capabilities, and a culture of curiosity, where people can grow their careers while shaping how ambitious brands grow in the world.

Go Fish Digital is a full-service digital marketing agency built for performance, innovation, and growth. We bring together strategy, creative, media, and SEO into one unified engine that helps ambitious brands win in competitive markets. As part of Agital, we combine deep expertise with advanced technology, AI-enabled capabilities, and a collaborative culture where our teams can do their best work and grow their careers.

Role Overview

The Account Strategist plays a key role in managing the execution and performance of client marketing programs. This position is responsible for owning day‑to‑day account operations, coordinating across internal teams, and contributing to performance‑driven strategies. This role represents a transition from executional support to strategic contribution. The Account Strategist is expected not only to manage workflows and client communication, but also to begin connecting performance data to insights, recommendations, and client goals. The ideal candidate is confident managing multiple priorities, comfortable operating in fast‑paced environments, and able to bring clarity and structure to evolving client needs. They are a strong communicator, a reliable partner to both clients and internal teams, and are actively developing their strategic thinking.

Qualifications

• Bachelor’s degree required
• 5 or more years of experience in account management, marketing, or related field
• Agency experience preferred
• Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more.
• Travel, tourism, and hospitality marketing experience is preferred
• Experience managing multi‑channel campaigns and client relationships
• Experience working with e‑commerce and/or B2B clients is a plus
• Hands‑on media execution experience is a plus

Key Responsibilities

Client Communication & Relationship Management

• Serve as a day‑to‑day client contact, managing communication, follow‑ups, and requests with minimal oversight
• Build strong working relationships through consistent, reliable execution and communication
• Lead portions of client meetings, including status updates and reporting walk‑throughs
• Ensure all client requests are clearly communicated and followed through

Account & Project Ownership

• Own execution of timelines, deliverables, and workflows across assigned accounts
• Manage multiple concurrent workstreams, ensuring deadlines are met in dynamic environments
• Maintain key account documentation, including trackers, timelines, and reports
• Proactively identify risks to timelines or deliverables and elevate when needed
• Support budget and scope tracking at a project level

Performance & Strategic Contribution

• Begin connecting performance data to campaign strategy and client objectives
• Contribute to reporting, including drafting insights and recommendations
• Partner with media and analytics teams to ensure data is accurate and actionable
• Support optimization efforts based on performance trends

Cross‑Functional Coordination

• Coordinate with other departments, including web development, media, creative, and analytics teams to ensure aligned execution across channels
• Develop project, creative, and media briefs with increasing independence
• Communicate client feedback, clearly and ensure it is reflected in deliverables
• Help ensure internal teams are aligned on priorities, timelines, and expectations

Quality Assurance & Execution

• Review deliverables to ensure accuracy, completeness, and alignment with strategy
• Ensure feedback and updates are implemented correctly and efficiently
• Maintain high standards for quality while managing multiple deliverables

Growth & Development

• Continue developing a stronger understanding of marketing strategy, performance metrics, and channel dynamics
• Demonstrate ability to connect execution to outcomes and business impact
• Take initiative in identifying improvements and contributing ideas
• Actively seek feedback and apply it to improve performance and impact

Core Skills & Competencies

• Strong organizational and project management skills
• Ability to manage multiple priorities in fast‑paced, evolving environments
• Clear and confident communication and presentation skills
• Foundational analytical skills with the ability to identify insights
• Working knowledge of marketing KPIs and performance drivers
• Strong attention to detail and accountability for assigned work
• Collaborative mindset with the ability to work cross‑functionally
• Proactive, solutions‑oriented approach to problem solving
• Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus

What Success Looks Like In This Role

You independently manage day‑to‑day account needs and bring structure to complex or evolving projects. Deliverables are consistently on time, accurate, and well‑coordinated. You contribute meaningful insights and begin to influence strategy. Clients and internal teams see you as a reliable, thoughtful partner who can be trusted to move work forward effectively.