Account Specialist - Mount Vernon, NY

Vanguard Maintenance and Electrical, Inc.; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) contribution

Paid time off

Professional development

Job summary

Vanguard Maintenance and Electrical, Inc. is seeking a proactive Account Specialist for their New York office. This entry-level role focuses on supporting projects in HVAC control systems and building automation. The ideal candidate will have strong communication skills and an organized approach. Compensation ranges from $50,000 to $70,000, along with a performance-based bonus and comprehensive benefits. Join a dynamic team that's making an impact in the built environment.

Qualifications

• No prior experience required; training provided.
• Comfortable making outbound calls and engaging with clients.
• Ability to manage multiple priorities under deadlines.
• Willingness to travel occasionally for client meetings.

Responsibilities

• Support accuracy and completeness of the regional project pipeline.
• Deliver timely, professional communication to clients.
• Collaborate with central Estimating team and Contracts Administration.
• Assist in scheduling client meetings and site visits.
• Maintain organized records of client interactions and project decisions.

Skills

Strong verbal and written communication skills

Highly organized with attention to detail

Strong interpersonal skills

Proficiency in Microsoft Office Suite

Education

Associate's or Bachelor's degree in Business Administration

Job description

About The Role

We are seeking a proactive, detail-oriented, and client-focused Account Specialist to support our regional growth in HVAC control systems (DDC/BAS), building automation, and low‑voltage electrical installations. This entry‑level role is ideal for a high‑potential individual who thrives on organization, clear communication, and taking ownership of processes that drive sales success. You will serve as a key coordinator between clients, the Regional Business Unit Leader, and our centralized Estimating and Preconstruction team, helping move project opportunities forward efficiently in a fast‑paced construction environment. No prior construction experience is required; what matters most is a strong work ethic, sense of urgency, and professional demeanor.

Key Result Areas (KRAs)

• Pipeline Management & Data Ownership: support the accuracy and completeness of the regional project pipeline in the CRM and tracking tools.
• Client Communication & Support: deliver timely, professional communication to clients and internal stakeholders, responding promptly to inquiries, coordinating information flow, and ensuring clients feel informed and well‑supported.
• Proposal & Preconstruction Coordination: collaborate across the central Estimating team, Contracts Administration, and Marketing to ensure alignment on timelines and details, so every deliverable meets client expectations and reflects our standards.
• Relationship & In-Person Engagement: proactively assist in scheduling and coordinating client meetings, site visits, lunches, and events involving the Account Manager and regional leadership.
• Process Excellence & Administrative Support: maintain organized, accurate records of client interactions, pipeline updates, and project decisions; support smooth handoffs of awarded projects to the Operations team and contribute to continuous improvement.

Qualifications

• No prior experience required; we will train the right person.
• Strong verbal and written communication skills with a professional presence; comfortable making outbound calls and engaging with clients and senior stakeholders.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities under deadlines.
• Strong interpersonal skills and emotional intelligence; ability to make clients and teammates feel heard and supported.
• Demonstrated positive attitude, sense of urgency, and ownership mentality.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Willingness to travel occasionally within the region for client meetings or site visits.

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration, Construction Management, Communications, Marketing, or a related field.
• Any exposure to the construction, electrical, mechanical, or HVAC industry through coursework, internships, or prior work.
• Familiarity with Customer Relationship Management (CRM) systems, pipeline tools, or basic project coordination.
• Prior experience in a customer service, sales support, or administrative role.

Compensation And Benefits

• Base salary: $50,000 - $70,000, commensurate with experience, relevant skills, and overall expertise.
• Performance‑based bonus tied to key KPIs.
• Comprehensive benefits: Health, Dental, and Vision insurance; 401(k) contribution; paid time off; and professional development.

Why Join Us?

Vanguard is a dynamic, growth‑oriented electrical contractor with deep roots in New York City since 2007. We specialize in low‑voltage temperature controls and Building Management Systems (BMS), delivering smart, efficient solutions for commercial and industrial clients. We expanded into Texas during COVID and now have over 250 team members delivering projects across NYC, Dallas‑Fort Worth, Austin, San Antonio, and beyond. We are scaling fast, creating real impact in the built environment, and prioritizing organizational health and team well‑being.

What do you stand to gain?

• Leadership Impact: shape and grow a high‑potential team while directly influencing Vanguard’s next phase of expansion.
• Growth Opportunities: direct mentorship from company founders and executives, leadership development, and a clear path to higher roles.
• Meaningful Work: lead initiatives that optimize operations, boost efficiency, and support our growing project pipeline.