Account Specialist 1

PCI Municipal Services; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

PCI Municipal Services in Omaha, NE is seeking a customer service/administrative associate for a full-time, day-shift role. You will greet customers at the front counter, process payments, and handle routine office tasks to support daily operations.

Responsibilities include data entry, invoicing, deposits, and maintaining the customer database. Proficiency with MS Office (Excel) and strong written and verbal communication are essential; a background check and drug test are required.

Qualifications

• Integrity and ethical standards.
• Proficient with MS Office with emphasis on Excel.
• Motivation and independence to complete tasks.
• Professionalism in written and verbal communication.
• Dependability and punctuality for start time.
• Strong written and verbal communication skills.
• Pass a background check and drug test.

Responsibilities

• Greet and assist customers at the front counter.
• Answer, take messages and transfer calls.
• Process and apply credit card payments.
• General office duties such as typing, filing, sorting, scanning, and distribution of company mail.
• Data entry and maintenance of customer database.
• Invoice adjustments and generate monthly invoices.
• Process checks and prepare daily deposits.
• Set up new accounts and maintain inventory of supplies.
• Communicate with Parking Ambassadors and Ops Managers for issues.

Skills

Integrity

Communication

Dependability

Professional

Motivation

Tools

MS Office

Job description

Job Details

Job Location: 105 Omaha NE - Omaha, NE 68183Position Type: Full TimeSalary Range: $20.00 - $20.00 HourlyJob Shift: Day

Essential Job Duties and Responsibilities:

• Greet and assist customers at the front counter.
• Answer, take messages and transfer calls.
• Process and apply credit card payments.
• General office duties such as typing, filing, sorting, scanning, and distribution of company mail.
• Data entry and maintenance of customer database.
• Invoice adjustments.
• Order office supplies and maintain inventory.
• CSR Daily paperwork.
• Process checks and prepare daily deposits.
• Set up new accounts.
• Generate and mail monthly invoices.
• Communicate with Parking Ambassadors and Ops Managers for on or off-street issues.
• Process account cancellations.
• Assist with general questions and issues through the ParkOmaha website.

QualificationsSkills and Competencies:

• Integrity - Must be honest and ethical.
• Proficient with MS Office with emphasis on Excel.
• Motivation - Must be independent and motivated to complete tasks.
• Professional – Must be professional at all times whether written or verbal.
• Dependability - Must be ready to work at start time.
• Communication- Must have strong verbal and written communication skills.
• Pass a background check and drug test.