Account Specialist

Cintas Corporation; Fort Myers (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Sh���

Disability, Life and AD&D Insurance, 0

Paid Time Off and Holidays

Skills Development, Training andCareer

Job summary

Cintas Corporation is seeking an Account Specialist in Fort Myers, FL. The role focuses on delivering exceptional customer service to internal partners and external customers, handling calls, data entry, and account processing.

The position includes outbound follow-ups to resolve issues and ensure accurate records. The ideal candidate has at least one year of customer service experience, with a preference for candidates holding a high school diploma or GED and a bachelor’s degree.

Qualifications

• Minimum 1 year of customer service experience.
• Bachelor's Degree preferred.
• Experience with heavy inbound, outbound and transferring calls.
• 3 years of B2B account support recommended.
• Proficiency with Microsoft Office (Word, Excel and Outlook).
• Experience with proofreading and editing documents.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and account reconciliation assistance.
• Prepare reports and invoices.
• Process new accounts and orders.
• Occasional miscellaneous projects.
• Outbound calls to gain information or follow up on issues.

Skills

1 year customer service experience

heavy inbound/outbound calls

3 years B2B account support

proofreading and editing documents

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

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Title: Account Specialist

Location: Fort Myers, FL, US, 33916

Requisition Number: 233580

Job Description

Cintasis seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues.

Skills/Qualifications

Required

• Minimum 1 yearcustomer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound, outbound and transferring calls
• 3 years' Business-to-Business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service

Organization: Fire

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Nearest Major Market: Fort Myers

Nearest Secondary Market: Cape Coral

Job Segment: Data Entry, Customer Service, Administrative