Account Specialist

huminaresource; Compton (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

huminaresource in Compton, CA is hiring an Account Specialist / Customer Service Representative to support three accounts (primarily in Japanese) after training.

You will gain hands-on experience in warehouse operations—order processing, picking, packing and shipping—and learn to provide effective logistics solutions to clients while coordinating with headquarters in Japan. The role offers fast-paced growth, with opportunities to advance within six months.

Qualifications

• Professional-level Japanese proficiency.
• Ability to lift up to 20 lbs.
• Basic Excel skills with formulas; VLOOKUP preferred.
• Willingness to manage three accounts and support logistics planning.

Responsibilities

• Coordinating vendor arrangements (tracking shipments via phone).
• Communicating with headquarters in Japan.
• Managing shipping and receiving orders, forwarding procedures.
• Updating internal systems.
• Troubleshooting and improving system operations.
• Overseeing warehouse operations and shipping processes.
• Generating shipping lists based on order data.
• Managing inventory movements.
• Performing picking, packing, and labeling.
• Inventory management.

Skills

Japanese proficiency

VLOOKUP

Lifting up to 20 lbs

Account management

Warehouse operations

Logistics coordination

Tools

Excel

Job description

Location: Compton, CA
Job Type: Full-Time

1. About the Role

Due to new account acquisitions, we are expanding our team and seeking a dedicated Account Specialist / Customer Service Representative.

After completing training, you will be responsible for managing three accounts (primarily in Japanese). During the training period, you will gain hands-on experience in warehouse operations, including order processing, picking, packing, and shipping. This will equip you with the skills to provide effective logistics solutions to clients in the future.

Fast-paced growth environment:

• Proven track record: Employees have been promoted to Assistant Manager within six months.
• Great for innovators: We welcome those with strong software skills and innovative ideas!

2. Job Responsibilities

Administrative & Logistics Operations at a Japanese Logistics Company

• Coordinating vendor arrangements (tracking shipments via phone)
• Communicating with headquarters in Japan
• Managing shipping and receiving orders, forwarding procedures
• Updating internal systems
• Troubleshooting and improving system operations
• Overseeing warehouse operations and shipping processes
• Generating shipping lists based on order data
• Managing inventory movements
• Performing picking, packing, and labeling
• Inventory management

3. Requirements

Professional-level Japanese proficiency
Ability to lift up to 20 lbs (e.g., boxes containing iron cookware)
Basic Excel skills (formulas required; VLOOKUP preferred)
During the holiday season, expect up to 1 hour of overtime per day.