Account Services Specialist - On-Site Banking Support (NE)

Exchange Bank: Relationships You can Bank On; Kearney (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Holidays

401(k) with employer match

Job summary

Exchange Bank is seeking an Account Services Specialist to join our on-site team across Nebraska locations including Lincoln, Omaha, Kearney, Grand Island or Gibbon. You will support internal and external clients by maintaining records, processing deposits, updating customer information and handling safe deposit boxes with accuracy and care.

You will work with knowledgeable colleagues to ensure excellent service while complying with banking principles and reporting requirements.

Qualifications

• Associate degree or 1–2 years of related experience, or equivalent.
• Excellent communication and customer service skills.
• Strong problem solving and relationship-building abilities.
• Excellent written and verbal communication with professionalism.
• Organizational skills and ability to meet deadlines.
• Working knowledge of accounting and banking principles.
• Experience with bank reporting requirements.
• Proficient in Microsoft Office programs.

Responsibilities

• Maintain records for all branches including debit/ATM card orders.
• Update customer identification information.
• Process deposits/IRAs and rate modifications.
• Add new safe deposit box agreements and verify.

Skills

Excellent communication

Customer service

Problem solving

Customer relationships

Written and verbal communication

Organizational skills

Attention to detail

Microsoft Office

Banking knowledge

Education

Associate's Degree or equivalent experience

Tools

Fiserv Precision/Director

Microsoft Office

Job description

Exchange Bank is seeking an Account Services Specialist to join our on-site team across Nebraska locations including Lincoln, Omaha, Kearney, Grand Island or Gibbon. You will support internal and external clients by maintaining records, processing deposits, updating customer information and handling safe deposit boxes with accuracy and care.

You will work with knowledgeable colleagues to ensure excellent service while complying with banking principles and reporting requirements.