Application Support Specialist

One80 Intermediaries; Baltimore (MD); On-site; USD 65,000 - 88,000; Full time

Job summary

Oxford Risk Management Group is seeking an Application Support Specialist to maintain performance across underwriting, claims, risk management, and captive insurance operations. You will troubleshoot integrations, validate data with SQL, and support end users including policy administration teams.

The role requires 2–4 years in application support and a bachelor’s degree or equivalent experience. Knowledge of insurance platforms and strong analytical skills are essential.

Qualifications

• Bachelor's degree or equivalent experience.
• 2-4 years of experience in application support, systems support, or integrations.
• Working knowledge of SQL and data validation principles.
• Experience supporting policy administration, claims, risk management, or insurance-related platforms.
• Strong troubleshooting, analytical, and communication skills.
• Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

Responsibilities

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
• Write SQL queries and reports to validate data, investigate issues, and support business needs.
• Assist with application administration, user access, configuration updates, and documentation.
• Partner with business and technology teams to resolve issues and improve system efficiency.

Skills

SQL

Data validation

Troubleshooting

Communication

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Origami Risk

Guidewire

Vertafore

Boomi

Jira

Confluence

Job description

Oxford Risk Management Group is seeking an Application Support Specialist to support the business systems, integrations, and data processes that drive our Commercial Lines and Captive Insurance operations. This role is responsible for maintaining application performance, supporting data integrity, troubleshooting integrations, and assisting end users across underwriting, claims, risk management, and captive insurance programs.

Your Impact

• Support and troubleshoot integrations, APIs, data feeds, and business applications across underwriting, claims, CRM, and captive insurance platforms.
• Monitor system performance, data quality, and scheduled processes to ensure accurate and reliable operations.
• Write SQL queries and reports to validate data, investigate issues, and support business needs.
• Assist with application administration, user access, configuration updates, and documentation.
• Partner with business and technology teams to resolve issues and improve system efficiency.

Successful Candidate Will Have

• Bachelor's degree or equivalent experience.
• 2-4 years of experience in application support, systems support, or integrations.
• Working knowledge of SQL and data validation principles.
• Experience supporting policy administration, claims, risk management, or insurance-related platforms.
• Strong troubleshooting, analytical, and communication skills.
• Experience in Commercial Lines, Property & Casualty, or Captive Insurance environments preferred.

Technologies

Salesforce, Origami Risk, Guidewire, Vertafore, Boomi (or similar iPaaS), SQL, Jira, and Confluence.

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm delivering comprehensive and customized insurance solutions and specialization since 1939. With a global presence spanning 700+ locations and a team of approximately 23,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.

Pay Range:

$64,800 - $88,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.